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x6 msg problem

New Member
Flutterby83
Posts: 1

x6 msg problem

wondering if anyone can shed any light on a problem that i am having.

 

today my phone just shut itself off, its done this before but switching it back on, but today i did this and it said the phone was in a offline mode, and there was no sim, so i turned it off checked the sim was in place, switched it back on and everything seemed ok.

 

however when i checked my text messages, all of them were missing, i had a fair amount of saved messages i have lost and need to access, is there anyway of finding out whats wrong with the phone why it did this and how maybe i can get these messages back

 

thank you for any help you may be able to give

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Mobile Visionary
pavilion_alex
Posts: 993

Re: x6 msg problem

there might be a hardware issue with the SIM reader.

you better take the device to a Nokia Care and ask them to inspect it. they also might be able to recover the messages, IF they are still there.

also, if you don't have a backup file, you can't recover anything.
Greece Nokia X6 RM-559 v32.0.002
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