Search Discussions:
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

x6 msg problem

Flutterby83
New Member
Flutterby83
Posts: 1

x6 msg problem

Options

09-Feb-2012 06:23 PM

wondering if anyone can shed any light on a problem that i am having.

 

today my phone just shut itself off, its done this before but switching it back on, but today i did this and it said the phone was in a offline mode, and there was no sim, so i turned it off checked the sim was in place, switched it back on and everything seemed ok.

 

however when i checked my text messages, all of them were missing, i had a fair amount of saved messages i have lost and need to access, is there anyway of finding out whats wrong with the phone why it did this and how maybe i can get these messages back

 

thank you for any help you may be able to give

Message 1 of 2 (167 Views)
Reply
0
Please use plain text.
 
Mobile Visionary
Mobile Visionary
pavilion_alex
Posts: 993

Re: x6 msg problem

Options

10-Feb-2012 02:49 PM

there might be a hardware issue with the SIM reader.

you better take the device to a Nokia Care and ask them to inspect it. they also might be able to recover the messages, IF they are still there.

also, if you don't have a backup file, you can't recover anything.
Greece Nokia X6 RM-559 v32.0.002
Message 2 of 2 (147 Views)
Reply
0
Please use plain text.