Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: X6: Major screen lock issue

Advisor
kentcp
Posts: 18
Accepted Solution

X6: Few problem

I have few problem:

1) After the key guard for screen on, if the alarm reminder alert, i can't un-lock the key guard and can't press the alarm to stop/snooze". Have to wait till the alarm stop itself, then only can un-lock the screen and go to remove the alarm.

 

2) Some of application icon just dissapear from the folder. I check the installed software, it still shown status:installed. Happen to "Amazon" & "Accuweather". If I map a shortcut on Home screen, it still works, means the application still installed. It just missing from inside menu folder. Any idea to bring back the icon, as I don't have source. It pre-installed.

 

3) When connect to USB cable, it can't charge the phone (my previous N85 which can)?  Hope the next firmware able to make it work. I saw Nokia selling 50mm - USB charger cable. Look like this model no way to use pure USB port to charge the phone.

Please use plain text.
Advisor
kentcp
Posts: 18

Re: X6: Few problem

I found the Icon already.. It is at Internet icon.
Please use plain text.
Advisor
Posts: 21

Re: X6: Few problem

[ Edited ]

Regarding the alarm, you do not need to press the screen.

Just slide your finger over the screen in the direction the Stop/ Snooze bars are indicating.

It will do the desired effect. 


Message Edited by tweiss on 14-Jan-2010 09:36 AM
Please use plain text.
Advisor
kentcp
Posts: 18

Re: X6: Few problem

tweiss,

 

haha.. So stupid i am.. you had resolve my alarm problem. (human problem)

 

Thank you so much !  You know what, i emailed to Nokia customer care, they asked me remove battery and put battery back. If problem still exist, walk in to Nokia customer care centre. hmm.. :smileyfrustrated:

 

Thanks again for help. 

Please use plain text.
Contributor
Posts: 5

Re: X6: Few problem

usb for x6, the lovely people at nokia have not done the x6 as a usb chargin device as they want you to buy their chargers and cables, yep, afraid so, its business and a way of maximising profit, accessories are high margin items. loads of profit

Please use plain text.
Advisor
Posts: 13

X6: Major screen lock issue

[ Edited ]

:smileymad:THIS ISSUE IS NOT RESOLVED.:smileysad:

Got new Nokia X6 16Gb yesterday. When the alarm sounds or an appointment alerts this can not be stopped. Even though the device is not locked you have to slide the slide lock down twice before the screen will respond again. I must highlight taht the auto lock is off and the device was not locked at the time. This is a major problem especially as the lock key is microscopically small and unreachable through the Nokia X6 leather case.

 

I've done a full reset back to original config with *#7780# and *#7370# and this issue still is there. Looks like a firmware or hardware problem. No firmware updates available: currently on

V 12.0.091

Please use plain text.
Advisor
kentcp
Posts: 18

Re: X6: Major screen lock issue

hamishmc,   When the alarm sound or an appointment alerts, the faster way is use your finger to swipe at below part of screen from left side to right side. This is the only solution at the moment (instead of unlock phone to press stop which is doesn't work currently)

Please use plain text.
Mobile Visionary
steve_p
Posts: 919

Re: X6: Major screen lock issue

 


hamishmc wrote:

:smileymad:THIS ISSUE IS NOT RESOLVED.:smileysad:

Got new Nokia X6 16Gb yesterday. When the alarm sounds or an appointment alerts this can not be stopped. Even though the device is not locked you have to slide the slide lock down twice before the screen will respond again. I must highlight taht the auto lock is off and the device was not locked at the time. This is a major problem especially as the lock key is microscopically small and unreachable through the Nokia X6 leather case.

 

I've done a full reset back to original config with *#7780# and *#7370# and this issue still is there. Looks like a firmware or hardware problem. No firmware updates available: currently on

V 12.0.091


 

You can always turn the phone over, e.g. if it's face up turn it over so that the phone is face down and that will silence the alarm on the snooze function. :smileyhappy: [mr meerkat] Simples! [/mr meerkat]

 

 

S.

History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB)

Current: Samsung Galaxy SII (Android: 4.0.3 IceCreamSandwich)

Please use plain text.
Registered Member
jaat69
Posts: 1

Re: X6: Few problem

I bought new NOKIA  X6 today but the key guard doesn't work it look as it broken.

Please use plain text.
Counsellor
idkwia
Posts: 32

Re: X6: Major screen lock issue

To Hamishmc - I believe the issue with turning the alarm off when the keyguard is locked is solved, at least it was for me thanks to an earlier answer. When the alarm goes off you don't need to touch the keyguard lock you just slide your finger across the screen in the direction of either the "stop" or "snooze" arrow.

Thanks so much to the person who anwered this earlier. I can't believe that something that should be so obvious actually isn't that obvious - at least not for me!

Please use plain text.
Advisor
skier150
Posts: 12

Re: X6: Major screen lock issue

AToo bad I did not read this earlier.  I had a similar problem with answering the phone by touch, and the calendar remimders.  I tried many times to touch the button, and even got the mini-vibe feedback from the touch, but it never did anything.  Now I see that they all have arrow pointers on one end, and that is the direction you swipe.

 

Makes no sense why Nokia would make that function so totally different that everything else, for something as common as answering the phone!

Please use plain text.
Advisor
edieurox6
Posts: 28

Re: X6: Few problem

My X6 16GB have some 'issues' with WH701 headset (came in the box) - I can't control ffwd,rwd, pause/stop, answering calls or volume control. Same headset works fine on otjer phones.

Any ideas anyone?

Please use plain text.
Advisor
edieurox6
Posts: 28

Re: X6: Few problem

Is this SW issue, because same HS works on other Nokia phones, or it's only me that have this sittuation?

Please use plain text.
Professor
bazyeo
Posts: 610

Re: X6: Few problem

I have an X6 16GB and the headset works fine. However, I have found that if you do not push the headset all the way into the jack on the phone the headset will not work properly. Push the connector on the headset all the way into the jack on the phone until you hear a "click" and the headset symbol appears in the top right corner of the screen. The headset should then work fine. I have software version 20.0.005.C03.01. Hope this helps.

Please use plain text.
Advisor
edieurox6
Posts: 28

Re: X6: Few problem

It work's! Thank u!

I can't believe that it's only that !   :-))))))))

I thought that if I push headphones mini-jack in more that something-will-break!

:-))))))))))

 

Thank u!

Please use plain text.
Registered Member
jaglozo12
Posts: 1

Re: X6: Few problem

Has anyone had a problem with the screen lock slider key on the nokia X6 16GB, mine fell off, I contacted my network 3 and its being repaired at no cost.

Please use plain text.
Registered Member
EliasG
Posts: 1

Re: X6: Few problem

 


tweiss wrote:

Regarding the alarm, you do not need to press the screen.

Just slide your finger over the screen in the direction the Stop/ Snooze bars are indicating.

It will do the desired effect. 

Message Edited by tweiss on 14-Jan-2010 09:36 AM

Thanks, this does it (just don't slide with to light pressure). I can't believe this information is not in the handbook!!! (It isn't, I have looked for it many times.)

 

Please use plain text.
Registered Member
Kities
Posts: 1

Re: X6: Few problem

My lock/slider switch as fell off, i have to use a pin to lock and unlock the phone which is a pain, therefore I tend not to lock the phone anymore, however it is annoying as it rings people in my contacts bar on my home screen quite often. Anyone know where I can get a new lock switch?

Please use plain text.
Professor
bazyeo
Posts: 610

Re: X6: Few problem

You will need to either take it back to where you bought it from so that they can send it off for repair or take it to a Nokia Care Point if there is one close to you. To find your nearest Care Point go to your local Nokia web site.

Please use plain text.
Contributor
seanolo
Posts: 6

X6: Few problem

hi when i use bluetooth on my phone the files are saved under messages...is there any way to change it to music?

Please use plain text.