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Re: Email icon staying on (X6)

TitanSimba
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TitanSimba
Posts: 6

Email icon staying on (X6)

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12-Dec-2011 04:19 PM

Hi

Any ideas how to remove the "new email" icon on the homescreen from my X6?

 

I've checked and read all emails, and it still won't go away. I'm running Mail for Exchange and Emoze. I've also tried turning the phone off and on again.

 

Any useful suggestions and help appreciated.

 

Thanks.

Nokia X6
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Moderator
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Iris9290
Posts: 470

Re: Email icon staying on (X6)

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17-Dec-2011 04:50 PM

Hi,

 

The email icon you're describing will most likely be a message icon which indicates that your SIM message Inbox is full.

 

You can easily empty this Inbox by going to Menu>Messages>Options>SIM messages and deleting the content of this Inbox. 

If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too. Thanks!
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Mobile Visionary
Mobile Visionary
steve_p
Posts: 919

Re: Email icon staying on (X6)

[ Edited ]
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21-Dec-2011 11:48 AM - last edited on 21-Dec-2011 11:51 AM

Orange UK Sim cards also used to have an issue with the SMS text icon (envelope) not disappearing as they should with Nokia N series and X series handsets. As I recall, in those cases the best way to resolve the issue was to temporarily install the Sim card into a non-Nokia handset, send yourself a text, let the SMS icon pop up, read the text, delete it, wait for the icon to clear and then put the Sim back in to the X6. 

 

*EDIT* I realise your issue is with emails and not texts but it could stem from a similar cause?

 

S.

History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB)

Current: Samsung Galaxy SII (Android: 4.0.3 IceCreamSandwich)

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