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Re: unable to update my phone's software

Registered Member
technik123
Posts: 1

unable to update my phone's software

hi i m frm india and using nokia 5130c-2. I have checked the latest softwr update and it is v 7.97 while my phone has v6.93 but when try to update my phone through phone's softwr updater it shows no softwr updates available plz help
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Mobile Sensei
Fender77
Posts: 5,166

Re: unable to update my phone's software

[ Edited ]

There are various reasons for not being able to update. The most common one seems to be that if your phone is locked to an operator or bought from an operator, they will have to approve the new update from Nokia to be released on their provided handsets.


It also may be that Nokia hasn't released any updates for your region. There are also special editions of phones like the Ramadan version which are unlikely to get any updates.

But it also might be that the update for your device only are available through OVI suite or Nokia software updater.

You can also apply your product code in the checker tool to see if there is released a more recent update: http://europe.nokia.com/support/download-software/device-software-update/can-i-update

Edit: I understand that you've already used the checker tool? Download either Nokia software updater or Ovi suite and you should be able to update using one of those computer programs.

 

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Mobile Sensei
Fender77
Posts: 5,166

Re: unable to update my phone's software

If you already have Ovi suite, try that before trying Nokia software updater. Remember also to take a back up of your phone content before you update. It's always smart to be on the safe side.
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