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symbian anna service pack unable to install...

Counsellor
GodXen
Posts: 119

symbian anna service pack unable to install...

Since i downloaded service pack and installed it succesfully im getting error every time when i restart my phone... heres video of it..  http://www.youtube.com/watch?v=r1SJt24_zMc

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Mobile Visionary
pavilion_alex
Posts: 993

Re: symbian anna service pack unable to install...

it's not a bug. :smileyhappy:

go to the folder where the icons of the games and other apps are located.

for example if angry birds are located under "my games" folder, go there, and you will find an icon where it will prompt you to install some apps. (just an example)

i don't know how to describe it exactly, but search every folder of the phone menu, and you will find it. :smileyhappy:

hope i helped you.
Greece Nokia X6 RM-559 v32.0.002
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Counsellor
GodXen
Posts: 119

Re: symbian anna service pack unable to install...

You mean smart installer? If so it's nowhere. I just can't find it.
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Mobile Visionary
pavilion_alex
Posts: 993

Re: symbian anna service pack unable to install...

yeah i think that's the name.

try to restore the default settings only.
Greece Nokia X6 RM-559 v32.0.002
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Counsellor
GodXen
Posts: 119

Re: symbian anna service pack unable to install...

Yes now smart installer was appeared but since I clicked on it it said that no pending installations and disappeared. But after I restarted the phone that error still was there...
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Mobile Visionary
pavilion_alex
Posts: 993

Re: symbian anna service pack unable to install...

maybe try without the memory card.

did you restore the settings, in case they are corrupted?
Greece Nokia X6 RM-559 v32.0.002
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Counsellor
GodXen
Posts: 119

Re: symbian anna service pack unable to install...

i had restored settings as you suggested, and i have no memmory card.

i could reinstall the software, but im bored of it. it takes to much time..

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Mobile Visionary
pavilion_alex
Posts: 993

Re: symbian anna service pack unable to install...

well you could try to reinstall it :smileyvery-happy:

i suggest to delete the already downloaded firmware files, so Ovi Suite can download the entire firmware again. (that will take some time)

what version of Windows you have so i can tell you where they are and delete them.
Greece Nokia X6 RM-559 v32.0.002
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Counsellor
GodXen
Posts: 119

Re: symbian anna service pack unable to install...

Im using windows 7
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Mobile Visionary
pavilion_alex
Posts: 993

Re: symbian anna service pack unable to install...

[ Edited ]

follow the instructions here to show, and at the end to hide again the hidden files and folders.

 

first enable the hidden files, then open the "computer" and navigate to "C > ProgramData > Nokia > and then delete the Nokia Service Layer folder.

 

since you have the hidden folders and files enabled, the "Nokia" folder must be empty and in the properties it must show "0 bytes".

 

then disable again the hidden folders (following the same steps from the Microsoft link above).

 

when you update again the device it will take some time as it will download the entire firmware again.

Greece Nokia X6 RM-559 v32.0.002
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Counsellor
GodXen
Posts: 119

Re: symbian anna service pack unable to install...

sorry i have no clue how thats would help me. but ofcourse i tried it with no luck..

i got angry and im reinstalling software.. i hope sometime in future nokia will make bugless devices. i even cant imagine how many times i had reistalled software..

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