[unexpected]

Hello everybody,
This is my first post in this discussion forum.
I am a happy owner of Pretty Nokia 6131 and firmware version is 3.72. Nokia Firmware updater found latest update 6.something. After downloading the update my phone enters in "TEST MODE" and the updater tells to reconnect my phone.
at first I was very afraid. Then I tried to power off the phone but it didn't. Then I removed the battery and then tried to power on the phone. RELEIEF! the phone still works.
I tried severel times to update my phone.
But everytime I get the same messege after entering in test mode and it stays in test mode until removal of Battery.

I don't understand what is the problem.
Can anyone help me?

[mechanimal82]

Check the connectors at the bottom of the phone and on the cable, make sure they're not damaged or cross-wired! It may be worth rnning a pencil eraser over the phone connectors to clean them up a bit too!

[unexpected]

hey mechanimal82,
First of all, thanks for your reply.

But the phone was connected properly. I have the phone is always being identified by the formware updater but only when it enters test mode, then the formware updater shows and error messege that connection lost or phone is disconnected something like this.

One more thing I forgot to mention that charger was not connected to the phone. Colud it be the reason that causes the phone to be disconnected?

[maay]

FAQ
30. What if my phone runs out of battery during download or installation?

It is strongly recommended that you connect your phone to a power source using a charger and/or that the phone battery is adequately charged before starting the update. If power is lost during the download phase, you will either have to start the sequence again or take your phone to a Nokia Care service point. If you are updating over-the-air and power is lost during the installation phase and then restored (ie. by plugging your phone to a power source), the process should continue from the point prior to power loss.

If you are updating via laptop, it is strongly recommended that you connect your laptop to a

[giampoul]

Hello everybody,
This is my first post in this discussion forum.
I have the same problem with my nokia 6131 while updating firmwire !!
The update stops after phone enters in test mode.
Unfortunately the phone works !!
IF ANYONE KNOWS THE REASON PLEASE POST IT !!!
Thanks,Chris

[unexpected]

maay,
thanks for your reply.

But My phone was fully chraged and it didn't ran out of battery.
Any other information?

[unexpected]

Hello Everybody,
Guess What?: "I just completed my firmware update of 6131."
Although I wasn't able to find the exact reason why the phone failed to update before, But if anyone follows the following steps, will surely be able to update phone firmware. The steps are as follows:

1. Remove memory card.
2. Restore default settings.(I recommend to do it by pressing "*#7780#". If asked for security code, enter it.)

If you have both PCSuite and Firmware Updater follow the following procedures. Otherwise directly go to step no.7
========================================================
3.Uninstall Pc suite and restart pc.
4.uninstall Nokia software updater and nokia connectivity cable driver and then restart PC.
5.Install Nokia software updater.
6.Restart PC.
========================================================
7.Connect to PC using your data cable.
8.Select default mode or PC Suite mode.
9.Wait for PC to finish Automatic Installing of new hardware.
10.Connect the charger even if the phone is fully charged.
11.Disable any screen saver in your PC.
12.Start the Updater and follow the instructions.

Whatever happens do not interrupt any activity of the updater.

[wikan]

I doesn't work for me :-(

[unexpected]

Wikan,
Then you try the following:
After 2nd step,
*Make sure "GENERAL" profile is selected.
*restart your phone.

then follow the rest of the processes.

[stevemcmike]

I am a happy owner of Pretty Nokia 6131 but instead of my phone going into test mode while i updated the phone but i turened the phone off and took the memory card out put some pics on it and put it back in and when i turened it on it went into test mode

[alexx_g_s · Accepted solution]

i experienced the same problem while updating my 6233, however i got the "lost connection please reconnect phone" somewehere at the beginning...

so, to solve your problem, at least it worked for me, download and install the latest nokia connectivity cable drivers, in my case, its Nokia_Connectivity_Cable_Driver_rel_6_84_4_0_eng, so, then the problem with the lost connection should disappear.

dont forget to uninstall the old driver first!!!!!
heres the link to the driver

http://europe.nokia.com/nokia/0,8764,81914,00.html

cheers from Moldova

Message Edited by alexx_g_s on 28-Jul-200711:36 AM

[minties]

thank gosh some body else has had that problem

i have had a nokia 6131 for 6 months and it has already started playing up.

i cant turn it on properly now since whenever i do it come up with test mode. i have even tried put different sim cards in there but that doesnt make a difference!! i tried the battery pack thing numerous times but nothing makes a difference.

also when it was working and i tried to charge it, which a its original charger it comes up with charger not supported!! why on the ten thousandth time charging does it have to stuff up???


PLEASE help needed urgently!!!!!!!!!

[ams_saha]

Yippee!!! It finally Worked!!! Thanks a lot!

[PAUL1UZ5]

Worked on 3120c, perfect! Thanks, guys!  

[Luckyirfaan]

@ PAUL1UZ5 

Hey man!! I also have a nokia 3120c.. Can u pls tell me how u managed to update it?? Each time i hear a sound indicating that the phone got disconnected and reconnected and then its says update fails. PLS Help me man!!

[pshw]

Hey Unexpected, thanks buddy... Your solution worked for me as well

[Jack8231]

thank gosh some body else has had that problem

i have had a nokia 6131 for 6 months and it has already started playing up.

i cant turn it on properly now since whenever i do it come up with test mode. i have even tried put different sim cards in there but that doesnt make a difference!! i tried the battery pack thing numerous times but nothing makes a difference.

also when it was working and i tried to charge it, which a its original charger it comes up with charger not supported!! why on the ten thousandth time charging does it have to stuff up???


PLEASE help needed urgently!!!!!!!!!