[Ciuby]

Hy , a have a prob with my C7 ..After official update to Anna I got this error when trying to open Conversations , and when I receive a text ..it isn't  opening. 

[blitzkid]

Does your messages open in conversation mode or inbox mode? If it opens in conversation mode, it may be that there may be a problem with your conversation app. Uninstall them and reinstall through software update. If that's not available, you may have to reinstall your Anna update. Just perform a soft reset before you try reinstallation method. If soft reset does not help, then go for reinstallation.

[Ciuby]

Only in inbox mode. I reinstalled SO , same error..I think I will wait for Belle update . when i install the conv apl , i get : this app is not compatible with your phone

[timkamat · Accepted solution]

Go to settings>application manager>installed apps. Search for conversation server and conversation appl. Uninstall both of them by long pressing on these apps and selecting Uninstall. Now go to Menu>software update and check whether you get a prompt for Anna service pack or such other update. Download and install if available. Hope this solves your problem.

[blitzkid]

I couldn't have given a better and clearer explanation than what Tim just posted above. Hope your problem will be solved.