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not able to update firmware in my 5310

Registered Member
Posts: 3

not able to update firmware in my 5310

I have 5310 and using OVI Suite, and it's doing everything it does except updating both itself and my mobile 5310.

 

1)When I go to the update page, it just keep saying "Checking for updates" for hours and hours. I tried to give it some time thinking it does need a lot of time to check, but waiting for more than 12 hours is just redicilious. I kept it over night and slept and when i came back it was still checking!!

 

So anyone knows whats wrong with it ?

 

2)i tried for alternate method.I downloaded latest NSU.Its not working in win 7.then i changed the compatibility mode then it installed.But wen i opened it just keep saying "starting NSU.." and not responding..plz help

 

My current firmware is 9.42. i came to know that latest version is 10.10 but not able to update by both methods.I am using windows 7 and connectin type is usb cable.hoping for a solution

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Professor
patruns
Posts: 443

Re: not able to update firmware in my 5310

Windoes 7 is not yet ready for prime time with many other companies. If possible, use someone's XP PC. If you really need the update now, go to the nearest Nokia Care Center.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture. :smileyhappy:
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Registered Member
Posts: 3

Re: not able to update firmware in my 5310

i forgot to tell that i tried it in xp too..same problem appears..

is there any solution for this bug except going to customer care

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Professor
patruns
Posts: 443

Re: not able to update firmware in my 5310

Is this on the same network? If it is working, you should either get a message that there is a new update available or that you currently have the most recent update for your particular phone. Did you check your product code here?

 

 http://www.nokiausa.com/get-support-and-software/software/device-software-update/can-i-update

If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture. :smileyhappy:
Please use plain text.