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nokia N73 shut off during a software update

New Member
Posts: 1

nokia N73 shut off during a software update

hallo, can any one help me with my phone(NOKIA N73)

l cut yesterday during a software update, the phone and the computer shut off by power lost in oure home building.

no the phone will not turn on anymore..and the computer don,t recoqnize the phone because of no power. the

battery was working fine..l searcing ALL day for some advice...but nothing! can any one help me with this problem

regards

 

nelleke

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Mobile Sensei
scoobyman
Posts: 7,000

Re: nokia N73 shut off during a software update

Hi brunoennicky

 

Have a look at this post which covers subject succinctly, but not very hopeful of outcome as regards timing of power cut during procedure:/discussions/board/message?board.id=topfaq&message.id=112#M112

Happy to have helped the forum in a small way from 2007-10
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New Member
Posts: 3

Re: nokia N73 shut off during a software update

hi

me janak malakar

i have my nokia n73 music editions mobile

my problem is that when i update my nokia n73 mobile its finished 2 step and it contuning to update the 3 step then suddenly my home power is cut off and i try to on my mobile but its don't work i tryied many times but its not on  i also try to hard reset by pressing ' * ',call buttom and '3' but its not working

now i am so much upset how to do

so plz help me how to turn on my mobile

thanks plz.....

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Mobile Overlord
cjlim
Posts: 13,030

Re: nokia N73 shut off during a software update

You have already tried the hard reset and it did not work. One last thing you can try before sending your phone to a Nokia Care Point is to try reinstalling the firmware update again. Connect the phone to your pc and see if NSU picks it up. If it does, try reinstalling the firmware.

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New Member
Posts: 3

Re: nokia N73 shut off during a software update

[ Edited ]

no my computer doesnot take any response i mean when i connect mobile data cable to my pc it doesnot find my mobile device so no futher continue to update nokia software update because my mobile not on

i have tryed to hard reset many times but not working so now what to do to turn on my mobile device plz help me

plz help me

thanks......

 

 

 

Moderator note: e-mail address removed. We do not encourage the publishing of personal contact information on the public boards for reasons of security.

Message Edited by michaels on 06-Oct-2009 11:07 AM
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Mobile Overlord
cjlim
Posts: 13,030

Re: nokia N73 shut off during a software update

I think your only remaining option is to send it to the nearest Nokia Care Point.

 

You can find your nearest Nokia Care Point at:

For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

 

 

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New Member
Posts: 3

Re: nokia N73 shut off during a software update

[ Edited ]

PLz help me to turn on my mobile nokia N73

plz if any code or any software to turn on my mobile N73 plz plz plz plz

plz help me i didnot want to lose my mobile plz help me.........

 

 

 

Moderator note: e-mail address removed. It is unwise to publish personal contact information on public forums.

Message Edited by michaels on 08-Oct-2009 04:35 PM
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Mobile Overlord
cjlim
Posts: 13,030

Re: nokia N73 shut off during a software update

If the hard reset and removing the battery doesn't work then there is nothing else you can do really. However, any Nokia Care point should be able to get it going.

 

 

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Sage
RhomANZ2
Posts: 79

Re: nokia N73 shut off during a software update

Before performing Nokia Software Update, you may need to have stable Internet connection, full battery power, and make sure that the device will not be disconnected to the PC in any way during the update.  Note that if the update was obstructed during the update, there is a possibility that the phone will be inoperable and you will not be able to restore it to factory settings and eventually the phone may need to be sent to Nokia Care Center for repair. 
Nokia 5530 Xpress Music

v11.0.054

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