Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
my n96 has a software problem causing the keys not working well ... and it's turned off and i am not able to write the lock code to open it because the 8 key when i click it , it is automtically deleted so i am unable to open the mobile and restore it to factory settings,, and i dunno wat to do ,,,, please help
The problem is not due to software but it is hardware problem. You can't do anything by yourself so go to nearest Nokia Service Centre and give them your mobile. They will solve your problem.