Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Why i can't update my NOKIA 5300 over the air (FOT...

Advisor
Posts: 24

Why i can't update my NOKIA 5300 over the air (FOTA)?

Initially i have FOTA settings but when i restore my factory settings,the settings are deleted now when i go to phone menu -> settings -> phone -> phone updates it displays select service provider but the list is empty. How can i update my firmware because my Nokia 5300 music player is not working.
I can’t do software update via PC because i have 256MB ram but my VGA shares memory and my ram displays 224 MB ram since the requirement is 256MB RAM.
Plzzzzzzzzzzzzz Help me.
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

FOTA updates don't work for any models, it's an unused service. Even if you had the settings it still wouldn't allow you to update.

You have three options.
1. Buy more ram for your computer.
2. Use someone else's computer to update'
3. Visit a nokia care point and ask them to update it.

Care points/service centres and repair info:

UKEuropeAsia-PacificUSACanada

Elsewhere: Click here, select your country, go to the support section, then select repair.
Please use plain text.
Advisor
Posts: 24

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

Sir/Madam psychomania,

Can i do offline update via PC
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

No, the pc must be connected to the internet, preferably not using a dial-up connection.
Please use plain text.
Advisor
Posts: 24

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

My friend has a computer with all the software update requirements.But he has slow internet connection 64 KBPS
Then what is the full time required for nokia software updater. I will do full charge my battery will it is possible to update Plz.
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

64KBPS will be ok.

It's always safer to update with the charger connected.
Please use plain text.
Advisor
Posts: 24

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

Thanks Phsychomania.
Please use plain text.
Sage
fred_be9300
Posts: 190

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

hmmm...

I believe the phone software is around 50MB, which must be transferred during the update (so on the slow computer).

The pc software ("NSU") is also around 20-30MB, but can be downloaded with another computer and then transfered e.g. with usb stick

But downloading 50MB over 64kbps line, will last between 1,5 and 3 hours (assuming e.g. a transfer rate of 5KB/s, you get 10000 seconds = 2hours 46 minutes)

Theoretically possible, unless NSU is cutting the line or anything during slow downloads. Also, if the transfer is interrupted, it will not be continued from the cut-off point, but rather restarted.

Bottom line. I would not recommend this.
My Nokia history: 5310 (Sep 2008), 5300 (Jan 2007), 6610 (June 2003), 3310 (2001)
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,377

Re: Why i can't update my NOKIA 5300 over the air (FOTA)?

It's around 25mb for the 5300.
Please use plain text.