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V14.002 update failure

Advisor
Posts: 13

V14.002 update failure

i have a C7-00.

the download of apps 1.0 update failed and the updater doesn't propose this update anymore.

It  stays in the history of the updater with download failure.

 

how can I restart the process of update?

 

thanks

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Mobile Visionary
milesh
Posts: 849

Re: V14.002 update failure

You can't undo any update.

Glad to help :smileyhappy:
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Advisor
Posts: 13

Re: V14.002 update failure

The update failed during download.

How to restart the process of this update?

 

My phone is still in the previous release.

 

thanks,

JMB

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Mobile Visionary
Posts: 767

Re: V14.002 update failure

Try connecting your phone to a PC and using OVI Suite to update.

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Advisor
Posts: 13

Re: V14.002 update failure C7-00

I tried it immediately.

Unfortunately the situation in Ovi Suite is the same as on the phone.

The update is not proposed any more.

 

Is there a way to delete the temporary downloaded file that blocks the update procedure?

It solved once an issue I had on my 5800.

 

Maybe there is another way out?

 

Bye

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