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Update question

Contributor
Posts: 6

Update question

Hi,

I wonder why i can't update my phone when i check the site sais the latest version is 14.0.001 and i have this.

now i see there is already versions up to 21.0.016, why can't i update to those ?

thanx in advance
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Mobile Guru
babdi
Posts: 2,663

Re: Update question

Which phone do you have. Nokia has suspended update option for those using Vista OS. Updates are released for different regions
at different times.
My latest addition Nokia 701
SW version 112.010.1404 FP 1
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Employee
adamf
Posts: 2,303

Re: Update question

Yes as Babdi is saying, but i'll expand on that a bit.

Nokia release different versions of their software to the networks, and it is the networks that accept the new software or not.
So you may get 1 phone on vodafone and 1 phone on orange, both same model but would have different software versions.

I'm afraid you will have to wait for the network to approve the new version before they will allow you to install it in your handset.

Hope this helps.
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Contributor
Posts: 6

Re: Update question

thank u
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