[Sekhonjs]

On the Nokia-Asia Website it clearly states the V31 Firmware update is available, but when i try to Update my phone, it does not pick up that the update is available( i have tried both Nokia Software Updater & Using the phone's updater)

Is this just for Australia,or is there a problem with my phone?

Any help is greatly appreciated

[illinjah]

Have a look at the article below, probably you have a branded model:

http://linux.sgms-centre.com/nokiafaq/branded-phones/

By the way have you a look at this site:

http://www.nokia.co.uk/get-support-and-software/download-software/device-software-update/can-i-updat...

Good luck and let us know how it went!

[Sekhonjs]

I did read the first link you gave me........My phone is not Branded in any way, i bought it outright and it basically is not locked in to anynetwork.

however...... when i checked my product code in the second link, it said i only get the V 30 Firmware. Would you have any clue as to why this is?

But otherwise, thank you for ending a lot of frustration i had with not understanding why it would not update.

[illinjah]

Hi Sekhonjs,

if the second link only gives you V30 then there is no way to get the V31 without voiding the phone´s warranty (details can´t be discussed here...).

FW releasing policy isn´t quite clear with Nokia...nobody really knows if, when, or why FW are released...

I guess you´ll just have to wait and to check periodically...

Good luck!

[nekoManiac]

 I have the same problem in Singapore.

I then took my fone to the Nokia svc centre, and they told me what i already knew  i dont have the latest fw ,They ask me to leave the fone at the shop for 2 - 3 days ( my fone is just over 3 days old)  for them to update it to 30.X.

In the meanitime I have problems with Music player. Songs listed but show as "No Songs" when I click on them.

[patruns]

Sounds like an incomplete update. Before an update is done you (they) need to back up the files, settings, contacts, etc. Then do the update, then restore the backup.

If you can see the songs on your memory card when viewed from your PC, you may just need to refresh the list (options in the music player).

[aronpresley]

I know it's such a Drag !! We've been waiting here in Australia...for ages and we've still got V30.. I have a Vanilla set but there are no updates yet.. damn Nokia...it's just so pathetic...

[PeterHHH]

I have had ongoing problems with playing music causing the phone to freeze. The phone indicates that there are no music files but they can be readily accessed through the file manager application and will play. Have lost count of the number of times I have refreshed the library.

Just installed the latest version of Nokia Ovi Suite (which by the way is a bug ridden disaster they are trying to fix). It tells me I need to upgrade to version 31 something. My phone is currently showing versioin 21 something.

Based on the info provided here I will stop hassling Nokia about it and go to the service provider (Optus). Can't help thinking that the music player problems may have been solved by the later upgrades.

[nekoManiac]

I am still on fw 21.X.

My Music player problems seem are  solved after re-formating the Memory card. 

It sems like quite a few people are having worst problems aftert upgrading their fw.