[kyho]

Hello, i have a Nokia N73 and i can't get the last firmware. There is an error that is driving me crazy, i don't understand why it wouldn't update.

The error is: Please note that your mobile service provider, operator or carrier may not have approved this latest Nokia device firmware.

My firmware version is: 3.0638.0.0.1 from 30-10-2006 RM-133.

That means that my phone has never been updated.

What can i do to update the firmware to the lastest version? I've seen a lot of fixes and i just can't get it done

Any help will be appreciated! Thanks.

[krizanand]

Hi there, I dont know what displayed that message your p.c or your phone? the error message is self explanatory and this is another example what a branded phone can offer ( i think your phone is network branded) i would suggest you read a topic in Pool of knowledge section in this board by posted by "mcblueue" about branded phones

[kyho]

The  error was from the PC, from PCSuite.

My phone is branded, but i've unlocked it.

It's normal from the error to persist ?

Thanks.

[post007]

Do this.. Uninstall Nokia PC Suite and NSU from your PC and restart it. Now download the latest version of Nokia PC Suite and NSU from Nokia website and install it in your PC and restart it again. Now turn off firewall and antivirus software and connect your mobile with PC. Now backup all the data of your mobile using Nokia PC Suite backup utility (for safety, if any problem persist). Now restart your mobile and connect it with your PC using original data cable. Now run NSU and do the procedure as written in NSU. Don't run any application in your PC or mobile. Don't touch your mobile untill "successful update" message appear in NSU. After complete the update process, restore all backup in your mobile and enjoy. If the problem still persist then you can't do anything at home. Go to the mobile shop of which brand you have purchased it from and tell them to upgrade your mobile's firmware. Good luck...

[kyho]

I've tried but no luck.

Tomorrow i'll go to the shop and see what i can resolve.

Thanks for your help.

[paritosh]

When I was updating the software my phone just off it by itself and then my phone are unable to switch on again. So practically its dead now. I am not able to switch it on. Please help me. I don't have any spare phone to use, everything is in there in my phone. 

[post007]

To paritosh, start the new topic with your problem. Don't post your problem in this thread. If you want exact and useful reply then start new topic.

[illinjah]

---

paritosh wrote:
When I was updating the software my phone just off it by itself and then my phone are unable to switch on again. So practically its dead now. I am not able to switch it on. Please help me. I don't have any spare phone to use, everything is in there in my phone. 

---

Our senior member psychomania has written an article in our "Pool of Knowledge" about it.

Recovering from a failed firmware update.

Maybe this´ll help you!

Make sure you let us know if it did!