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Re: Nokia N97 and Three (Network) firmware updates

Counsellor
Posts: 42

Re: Nokia N97 and Three (Network) firmware updates

I emailed 3 the other day asking when they are releasing v21 ... not a helpful reply really !!

 

Thanks for asking how you can update the latest software on your Nokia N97.

It’s good to know that the new phone is working well. I understand you want this software update as Nokia has released the version 21 and you still have the version 20.0.019.

Our 3 branded phones are designed by the manufacturer to work with the 3G Sim card only. So the latest version that we support for our locked Nokia N97 is 20.0.019.

The latest version from the Nokia website is currently meant for the unlocked phones in the market. Please don’t update this version, as it will affect your phone warranty. As soon as we have the next updated version available, we’ll mention the details on our website www.three.co.uk. After that, you can update it on your phone.

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Mobile Sensei
grschinon
Posts: 9,568

Re: Nokia N97 and Three (Network) firmware updates

Were you expecting a helpful reply from a mobile network operator, and from Three in particular? :smileyhappy:
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!
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Contributor
Posts: 5

Re: Nokia N97 and Three (Network) firmware updates

I'm pretty fed up with the fact that I still haven't had the new firmware update. I downloaded OVI maps, have no memory & constantly get messages reminding me I have no memory.

 

I phoned my local Three store a while back to see if they had any ideas of when the new software would be verified by themselves & the employee there had absolutely no idea of what I was going on about! Their response was......Nokia just put it out there, not us.........try Software update for your phone & PC Suite!!!!

 

However after updating to v2.0, I had problems connecting to my home Wifi & after hours of being on the phone to Three, they sent me to a Nokia repair centre which actually rectified the problem at the 2nd attempt.

 

This is my 2nd N97 after a previous one was faulty......shock!

 

I've always liked Nokia's as they are easy to use, however I really wish I had got an iPhone.

 

At least i've only got another year before I can upgrade! :smileysad:

 

Come on Nokia/Three, sort it out.

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Counsellor
Posts: 42

Re: Nokia N97 and Three (Network) firmware updates

still nothing come on 3 pull your finger out .. want v21 so my phone will work

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Registered Member
robthehermit
Posts: 2

Re: Nokia N97 and Three (Network) firmware updates

We're now at the 31st  March.  Still Nothing. 

 

And by nothing, I mean nothing.  Product code 0586308 gets you the message:

 

Sorry, there is no software currently available for that product code via the Nokia Software Update tool.
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Counsellor
Posts: 30

Re: Nokia N97 and Three (Network) firmware updates

Hi All,

 

I questioned with Three (via email - to someone at there executive office who contacted me previously regarding the V20 update)  what the status of the V21 update was for it's handsets.   After numerous exchanges of email with them (pointing me at the links to NSU) the response is that they now don't plan to provide a V21 firmware release as it "does not correct the bugs and we have found instances where this update is making a reduction in performance."

 

However, Three are suggesting that Nokia have "returned to the drawing board" and will launch a V3.0 firmware in the next 2 - 3 weeks.

 

Once released this will be evalulated, and released if approved internally.

 

Read into this what you will.

 

Regards

 

Iain

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New Member
rude1978
Posts: 1

Re: Nokia N97 and Three (Network) firmware updates

Any more news on this ichapman, Im having problems with my bluetooth and car stereo and im hoping a new firmware will fix this!

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Registered Member
Posts: 3

Re: Nokia N97 and Three (Network) firmware updates

Got 2.2 today got a text from nokia saying that an update was available so when I got in backed u the n97 and did he update, seems slightly faster at a few things, the kinetic scrolling is good on a few more menus now still not anywhere as good as it should be.

 

Maybe this is the start of something good ( but I wouldn't hold your breath)

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Registered Member
mitchellsmagic
Posts: 3

Re: Nokia N97 and Three (Network) firmware updates

Hi I've got a nokia n97 and I can't update the firmware everytime I try I get a msg no device is found but it will let me sync photo's etc but wont let me update I'm on version 20.0.019  can anyone help as I'm tiered of speaking to 3 rearguard this problem and getting no where with them

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Counsellor
Posts: 56

Re: Nokia N97 and Three (Network) firmware updates

There are two ways to opdate system software: via a pc of without a pc. I suppose you tried it via a pc. What does happen if you try a system software update without a pc?
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Mobile Sensei
grschinon
Posts: 9,568

Re: Nokia N97 and Three (Network) firmware updates

@mitchellsmagic:

 

Please read this page: http://linux.sgms-centre.com/nokiafaq/branded-phones/

 

Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!
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Advisor
Posts: 26

Re: Nokia N97 and Three (Network) firmware updates

what OS you have on the computer?

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Registered Member
mitchellsmagic
Posts: 3

Re: Nokia N97 and Three (Network) firmware updates

i'm using window vista

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Registered Member
mitchellsmagic
Posts: 3

Re: Nokia N97 and Three (Network) firmware updates

it says a pc is needed to update and the software says its critical

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Advisor
Posts: 26

Re: Nokia N97 and Three (Network) firmware updates

i have updated on xp a while ago. check if you have the newest ovi suite for that. Then uninstall all nokia apps and try again. Ig still no results bring it to nokia store or any other service point. they should do it for you for free (just do a backup before that) Service points are in nokia centers and in some carphone warehouses

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New Member
nelaka
Posts: 4

Re: Nokia N97 and Three (Network) firmware updates

[ Edited ]

Hey dude...CAn u pls tel me hw u did that cheat?

thankx in advance..

 

 

 

 

 

 

We would like to inform you that we have edited your personal details as it is unwise to publish your email address on forums like this.

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