[herbatov]

hello fellow Anna hunters.
Does anyone know where I stand with the elusive but hopefully lovely Anna ? I have a N8 silver, and I'm in the UK on the Orange network. I have tried the OTA method but i just get a "No update available" message. I gather from what I've read on the net that OTA won't be available in the UK. So I've tried downloading the latest OVI suite to access Anna from there, but "no update available" is all I get. Anyone know the score?

[raskhi]

yes.  I have N8 made in Finland

always find that no update is available

[raskhi]

How i obtain Symbian Anna

for my Nokia N8

Made in finland ?

[pavilion_alex]

it doesn't matter where the device was manufactured. updates vary by product code and network operator.

just keep checking, you might get it in the next few weeks.

the device might have been assembled in Finland, but it may be for sale for Europe, Asia or even USA.

all you have to do is wait.

[JohnnyJ]

I had the same problem and I'm on Orange. There was no update via OVI suite. So I downloaded the Nokia Software Updater from Nokia Beta Labs, and lo and behold, it found the update.

I still don't have any notifications regarding the Quick Office, and Adobe updates, but I'll be patient

[DeadmanN8]

---

JohnnyJ wrote:

I had the same problem and I'm on Orange. There was no update via OVI suite. So I downloaded the Nokia Software Updater from Nokia Beta Labs, and lo and behold, it found the update.

I still don't have any notifications regarding the Quick Office, and Adobe updates, but I'll be patient

---

I'm  in the same boat but my friend (also on orange with an N8) has had everything... Main large update and both parts of the Symbian Anna

Only difference is that he updated using Ovi Suite

[mobywil]

Hi herbatov, can you give me your product code? May be, I can sort out something for you. Just "call" *#0000# for your product code.

[n0kia_a5hleyd]

i've not got the update and I had the N8 as part of a trial straight from nokia  when it first came out

My product code is 0598980 and live in the UK

[Gilly78]

Same here, maybe they have decided that because we got a trial phone we are somehow not worthy of getting this update at the same time as everyone else...

[cecampbell]

FYI -

version 1.0 installed on 963 different product codes

version 1.1 Updates provided to 586 different product codes

version 1.2 Updates provided to 866 different product codes

Anna updates provided to 335 different product codes and counting

[n0kia_a5hleyd]

My take on the fact that we were having it as a trial was so that we would get software earlier and let them know of any bugs. surely it would be common sense to do this

[Blank_Reg]

Nokia have said there is a problem with some of the product codes in the current wave, 0598980 amongst them.  They're working on a fix, but they don't have an ETA for the Anna availability yet.

It's immensely frustrating and almost entirely caused by their insistance on using different product codes for irrelevant differences (eg colour).  They really, truly need to join the rest of us in the 21st century.

[DeadmanN8]

---

Blank_Reg wrote:

Nokia have said there is a problem with some of the product codes in the current wave, 0598980 amongst them.  They're working on a fix, but they don't have an ETA for the Anna availability yet.

It's immensely frustrating and almost entirely caused by their insistance on using different product codes for irrelevant differences (eg colour).  They really, truly need to join the rest of us in the 21st century.

---

do you have a link to this information?

[herbatov]

Anna turned up here wearing a little off the shoulder number, the dirty little fox!.

Ha ha, In all seriousness it has improved my phone's appearance. Very smooth. All symbian need now is for the big firms to develop their apps for Anna and they'll be up there with the big boys.

[Blank_Reg]

---

DeadmanN8 wrote:

---

Blank_Reg wrote:

Nokia have said there is a problem with some of the product codes in the current wave, 0598980 amongst them.  They're working on a fix, but they don't have an ETA for the Anna availability yet.

It's immensely frustrating and almost entirely caused by their insistance on using different product codes for irrelevant differences (eg colour).  They really, truly need to join the rest of us in the 21st century.

---

do you have a link to this information?

---

@NokiaHelps tweeted it yesterday:

There has been some issues getting all variant sw avail for ota/nsu/suite but will be there ^JR

Nothing on here as far as I can tell.

[DeadmanN8]

There should be a way to manualy download and install the anna 1/2 & 2/2 files 

[synth_fg]

---

Blank_Reg wrote:

---

DeadmanN8 wrote:

---

Blank_Reg wrote:

Nokia have said there is a problem with some of the product codes in the current wave, 0598980 amongst them.  They're working on a fix, but they don't have an ETA for the Anna availability yet.

It's immensely frustrating and almost entirely caused by their insistance on using different product codes for irrelevant differences (eg colour).  They really, truly need to join the rest of us in the 21st century.

---

do you have a link to this information?

---

@NokiaHelps tweeted it yesterday:

There has been some issues getting all variant sw avail for ota/nsu/suite but will be there ^JR

Nothing on here as far as I can tell.

---

And therin lies the problem

Everyone and his dog knows there is an issue

But nokia have failed to communicate that they are even aware of the issue on these forums,

let alone provide details on who they think is affected and how long they estimate to rectify

The lack of anna is annoying

the lack of communication is unforgivable

[n0kia_a5hleyd]

Here's something official I found today
http://www.v3.co.uk/v3-uk/news/2103719/power-outage-delays-symbian-anna-update-uk-customers