Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Hello gorgeous1, you may try this method. Remove the battery and insert it after some time nearly 15-20 minutes later. If your phone is having any temporary problem then this method will help. If this doesn't help then there seems to be problem with the phone's firmware. Then the only way is to take your phone to Nokia Care and ask them to solve the issue. Hope this helps you. Try and reply.