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N97 Email Invalid Server Message

voiceness
Advisor
Posts: 21

N97 Email Invalid Server Message

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19-Feb-2010 03:31 PM

I've just updated my N97 to v 21.2.045 dated 14-1-10.  Upon restoring the backup, after the firmware update, I had lost my email mailboxes.  Upon trying to set them up, the system is no longer accepting my email server address claiming that it is "invalid".  This is a proven inbox server, used for years, and currently on all of my pc's and mac.   I know that the software is trying to direct me to a NOKIA 3rd party server but the TERMS that must be accepted claim that  FEES MAY APPLY from NOKIA (not just my internet/phone provider).  I wish to connect directly to my server, as with the previous firmware.  What must I do?  Anyone else run into this?

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voiceness
Advisor
Posts: 21

Re: N97 Email Invalid Server Message

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19-Feb-2010 03:45 PM

I found out what was blocking me.  When it asked for my server name, I was using the paste command to enter part of the server name (which included my email address). 

 

There is a bug that does not actually enter the text when you paste in this field, although it is visible.  You must enter the server address manually, not using the paste command for any portion of the address.  Now I can connect directly.

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