[bashy]

Hi all,

I'm having a nightmare with my 2 year old N95.

It all started 2 days ago when all of a sudden, the display decided to go dark.

It's like the backlight has gone, but the screen gets darker as it goes down. at the bottom it's completely black. But you can make out the top.

Anyway, I went in to my local o2 shop yesterday and the guy told me it could need an update. I thought he was talking rubbish, but thought I might as well try that first.

Today I went onto Nokia.co.uk and downloaded the software update tool

Backed up my phone using the PC suite...updated the phone software (which is the first time I've done it).

As you've probably guessed, it hasn't cured the display problem, but now I have another problem. When trying to resore my phone, it halts on 61%. I have left it for 40 minutes before cancelling it. Turning off the phone and PC. Starting again and now it's on 61% again and has been for the last 20 minutes.

So to recap, I have a phone with no display, have lost all my messages and numbers etc and have the raving hump :-(

Can anyone help.

Cheers

[island3r]

This doesn't sound good, I think your display is fried. You can take your n95 to a nokia centre and have them check it out, but I'm afraid you're gonna need a replacement screen.

[bashy]

but what about the backup?? I've just tried a previous backup I made 2 months ago, and instead of halting on 61%, it's halting on 62%. I've tried 2 different cables too.

One thing I have noticed is the PC suite says 'multiple phones connected', but there is only 1...the N95. Have never seen it saying this before. Do you think this is the problem??

I'm not too worried about the screen. I'm more worried about all the contacts I have on there...

[bashy]

Well, the multiple phones thing was nothing to do with it. It was also saying file transfer mode even though it wasn't, so knew software was corrupted.

Unistalled pc suite and cable drivers.

Reinstalled from original N95 CD, and sorted multiple phones and transfer mode thing.

BACKUP STILL FREEZES ON 61% THOUGH...ARRRGGHHH!!!

Has anyone ANY ideas???

[island3r]

Maybe the phone is generally messed up, who knows. When you backed up your phone you chose to backup everything on it or just the contacts? Did you try to restore just the contacts? Mind you I am not really sure if that is possible on the n95, but I know for sure that it is possible on fp2 devices. There is an option just before the restore that allows you to do that.

[bashy]

Right. Have now tried restoring on 2 different machines. 1 Vista and 1 XP. Still halting at 61%.

Please...can anyone help???