Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: N95 after s/f updating can not get back up

New Member
Posts: 3

N95 after s/f updating can not get back up

[ Edited ]
I backed up my phone before updating, updated software and then I tried to restore the phone using Nokia PC suite. But restore session freezing up at 66% point and do not go anywhere.
Now my phone has new s/f ver 21.0.016.
Is anyone could advise how to restore back the backed up file.
I checked the back up file it is in place.
I appreciate your help
Thank you

Message Edited by natpost on 23-Jul-2008 12:10 PM
Please use plain text.
Mobile Visionary
illinjah
Posts: 1,394

Re: N95 after s/f updating can not get back up

Try restting the phone by pressing *#7370# and then restoring the data.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.


The day we stop improving is the day we stop being good.

Please use plain text.
New Member
Posts: 3

Re: N95 after s/f updating can not get back up

Thank you for that, but it didn't help, still the same -frozen at 66 % during restore
Please use plain text.
Mobile Visionary
illinjah
Posts: 1,394

Re: N95 after s/f updating can not get back up

[ Edited ]
Then you´ll have to start considering that your backup may be corrupt...and I don´t know if there´s anything you can do about that... :smileysad:

Message Edited by illinjah on 23-Jul-2008 10:04 PM
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.


The day we stop improving is the day we stop being good.

Please use plain text.
New Member
Posts: 3

Re: N95 after s/f updating can not get back up

Yes, it is very likely, but how it might happened?
Now , I will be very suspicious about every upgrade of my phone because I will not be sure if my back up is OK. During the last back up(and my first one) I have not noticed anything suspicious.
How can I be sure that my back is OK from now on? It means that Nokia PC suite software has a problem if didn't report about of something going wrong process during back up .
Is it possible to read saved back up files?, because I need some info from my save data in my phone .
Please use plain text.