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N73 firmware update failure!

New Member
IIII
Posts: 2

N73 firmware update failure!

Hello,

 

I'm currently using firmware version 3.0704.1.0.1 and I'm like to update this firmware with the latest verison of firmware which is 4.x.xxx.x.x.x. I constantly get an error when I'm trying to install the latest version of firmware.

 

The message that I get is shown on this screenshot.

http://img6.imageshack.us/img6/1733/nokiadisconnectingpeopl.jpg

 

Keep in mind, that I have formated the Nokia N73 several times, but it simply doesn't work during the update. So I don't have any non-commercial software installed on it at all. Unless I got a virus or something.

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Mobile Guru
phonehacker
Posts: 2,355

Re: N73 firmware update failure!

i'm defenitely sure it's not a virus on your phone.

 

try this;http://europe.nokia.com/support/download-software/device-software-update/faq#faq17

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New Member
IIII
Posts: 2

Re: N73 firmware update failure!

Sorry mate, the link that you provided didn't help. I think I that I should contact Nokia own supporter.

 

I have no problem to connect my Nokia phone to the PC and I have no problem to transfer files between my phone and PC. On my laptop, I installed the latest software updater from Nokia, and it has no problem to identify firmware on my phone and to download the firmware. As soon it tries to install the latest update, then I get the message which is shown on the link that I have provided.

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Mobile Guru
phonehacker
Posts: 2,355

Re: N73 firmware update failure!

[ Edited ]

yes. i think your next step is the Nokia Care point. sorry that i didn't help you:smileysad:

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