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Re: N-91 contact the retailer

New Member
Posts: 2

N-91 contact the retailer

[ Edited ]
My Nokia N91 .
Before download Nokia software update i can not go main menu function.Then phone is freezeing.
And i download Nokia software updater.fimware 46.8Mb update to phone.After flashing fimware i can use phone for a while
Now showing phone start up failed contact the retailer.
What should i do? Please advise me detail.

V.2.10.013
1592006
RM 43
{N 91}13.01

Best Regards

edited to remove IMEI

Message Edited by orinoco on 09-Nov-2006
12:40 PM

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Sage
Posts: 182

Re: N-91 contact the retailer

Hi

Try turning it off, popping the battery out and starting again. Some people have reported that after the update they got a short error message and the device behaved a bit wonky until they did that

Music101
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Advisor
Posts: 25

Re: N-91 contact the retailer

hey,

yeah try the battery out thing, other than that try doing a hard restet of the phone and then re-installing the update again. if that fails contact nearest nokis service centre

Emokid
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New Member
Posts: 2

Re: N-91 contact the retailer

Hi
Thanks now running normaly.Some say Updater kill the phones.

Really?
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Sage
Posts: 182

Re: N-91 contact the retailer

Hi

So what did you do to get it running again?

As for tehe updater "killing" phones. I believe if you disconnect or the connection is broken it can screw up the sw (the phone is still good).Its rare but This then requires you to bring it to a sevice centre but they will put sw in for free if you tell them you had a problem when loading using NSU

music
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New Member
Posts: 2

Re: N-91 contact the retailer

i have tried take out the phone battery but nothing change. please help me
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New Member
Posts: 2

Re: N-91 contact the retailer

sw and NSU mean?
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Sage
geojoking
Posts: 185

Re: N-91 contact the retailer

i've had this problem with my n73. it disconnected but i do not know why. And then it said the contact the retailer.

I took it to my NSC and they completely replaced my phone...
Previous phones: 3330, 3410, 3510i, 3200, 6230, Nokia N70, Nokia N73, Nokia N82, Nokia 5500 Sport & Nokia N97

Current: Nokia N900
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