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Help me now!!! Problem with update

romuald2222
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romuald2222
Posts: 1
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Help me now!!! Problem with update

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11-Feb-2012 08:54 PM - last edited on 11-Feb-2012 09:02 PM

Hello!

I update from Anna to Belle.When backup return to phone after installation, it show an error i click "continue" and now have info that phone is restarted but nothing happen... My menu button light on and off and i`m in menu to choose language. It take about 15 minutes now and i dont know what to do because it says do not use mobile.... Help:/

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vilu85
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vilu85
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Re: Help me now!!! Problem with update

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11-Feb-2012 09:11 PM - last edited on 11-Feb-2012 09:12 PM

Just wait. It should restart the phone several times. Even if it asks language settings or security code, don't do anything until Nokia Suite says that update is complete. If the phone doesn't restart automatically after 10 or 15 minutes even if Nokia Suite says that it should, you can carefully try to switch power off from phone and back on.

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