Search Discussions:
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Re: E 72 Back to older firmware because of problem...

jnib4444
Registered Member
jnib4444
Posts: 1

E 72 Back to older firmware because of problems with Lotus notes traveler

Options

14-Mar-2011 03:57 PM

Hi,

I have a E72 which I updated the firmware to the latest version and this also updated some software like lotus Notes Traveler. This update has created problems with my email using Lotus Notes Traveler. I did not know at the time when I did the update that also my company servers had to be updated too so now I can not connect to my company emails. I get this message "Client server version mismatch. The client requires a server running version 8.5 or later". Is there any way to go back to and older firmware/software version?  If I do a hard reset is still keeps the latest  new firmware/software version it does not install an older version.

Before I did the upgrade the phone was registered to the server and I was receiving and sending emails fine.

Thanks for your help.

Message 1 of 3 (682 Views)
Reply
0
Please use plain text.
 
Sage
Sage
Posts: 257

Re: E 72 Back to older firmware because of problems with Lotus notes traveler

Options

14-Mar-2011 05:18 PM

Generally, you can only go back to an older version by taking the phone to a Nokia service centre.

E72-1 UK CV 052.005
Message 2 of 3 (660 Views)
Reply
0
Please use plain text.
 
Stanley08
Counsellor
Stanley08
Posts: 153

Re: E 72 Back to older firmware because of problems with Lotus notes traveler

Options

15-Mar-2011 06:38 AM

You cannot downgrade! Even if u take it to Nokia Head office in Finland. All u gotta do is wait for another software update. Or try to hard reset the phone.
Message 3 of 3 (610 Views)
Reply
0
Please use plain text.