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Re: Does updating the software removes viruses and...

Counsellor
shravan12
Posts: 35

Does updating the software removes viruses and malware completely.

Does by updating the software by myself removes viruses and malware from my phone completely.

   Please?Help.

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Professor
Posts: 312

Re: Does updating the software removes viruses and malware completely.

If the virus/malware are on your memory card, then no.

 

Better use a mobile anti-virus to clean everything up before you update the firmware, lest the nasties cause problems during the update.

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Mobile Guru
mccbleue
Posts: 3,903

Re: Does updating the software removes viruses and malware completely.

Mobile antivirus is like a chocolate fireguard. There are no viruses current Nokia S60 phones, you'd have to 'install' it even if there was, and S40 phones are simple Java-based affairs that can't get viruses at all, so don't worry.
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Counsellor
shravan12
Posts: 35

Re: Does updating the software removes viruses and malware completely.


mccbleue wrote:
Mobile antivirus is like a chocolate fireguard. There are no viruses current Nokia S60 phones, you'd have to 'install' it even if there was, and S40 phones are simple Java-based affairs that can't get viruses at all, so don't worry.

But my mobile phone is Nokia 3110 classic .Not a S40 phones

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Mobile Guru
mccbleue
Posts: 3,903

Re: Does updating the software removes viruses and malware completely.

 3110 Classic is an S40 phone, S40 is the codename of the phone's operating system.
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Counsellor
shravan12
Posts: 35

Re: Does updating the software removes viruses and malware completely.

So why does it hung.. showing error messages and sometimes unable to start the phone...

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Mobile Visionary
deepestblue
Posts: 884

Re: Does updating the software removes viruses and malware completely.

Instability can be due to many factors. Too many messages in the inbox, bugs in the firmware, faulty memory card, problematic battery, water ingress, etc.

 

You might have to take your phone to the nearest Nokia Care Centre if it's creating too much of a problem. Being an S40 phone, your 3110 classic cannot have "viruses". Even for S60 devices, a "virus" will have to be installed, that requires your consent. But, things that you install, or let install can have malicious content and need to be wary of them.

Cheers,
DeepestBlue

5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)

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Professor
Posts: 312

Re: Does updating the software removes viruses and malware completely.

@Shravan12,

 

User deepestblue is correct.  The 3110 classic's S40 "operating system" is not vulnerable to mobile viruses.  The root of your troubles may be from other sources (internal or external to the handset), so it's probably best to get your phone looked at at your nearest Nokia Care center.

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