[cccaaa]

Hi,

I live in kazachstan. After updating firmware. My mobile has no russian language. I find in russian forum that if I change product code I will be able to update firmware with russian language pack. But there is no firmware and I have to wait untill the new firmware will appear. I  went to service centre but there I was told that this is very seriously case becouse I  changed product code. This is truth? And why. I am interest of it becouse of cost in my case (they sad It will be high price.) Sorry for my english I hope You understand me.

[cjlim]

Changing the product code can only be done by a Nokia Care Point and only if they have a genuine reason to do so. Changing the code yourself will invalidate the warranty.

They can however install a different language pack for you but this will be overwritten everytime you update the firmware on your phone. 

Message Edited by spark11 on 28-Jan-2009 05:08 PM

[cccaaa]

Thank You for your answer.

Message Edited by cccaaa on 28-Jan-2009 05:13 PM

[cjlim]

Simple. If you buy a phone that is meant for your country/region, it will have the product code for your country/region. Buying a phone from another country/region may sometimes be cheaper, but you will also have to put up with possible problems.

[grschinon]

You also have to look out for dodgy retailers who import the phones from somewhere cheap and install language packs themselves.

[cccaaa]

Can I ask Nokia Care Point to change product code or that's nonsense.

[cjlim]

Yes, they you can ask the Nokia Care Point to change the language pack but remember, everytime you update your firmware, the language will change back to the original language again.

They may also charge you ro change the language pack.

[cccaaa]

thank You

[shuntfield]

Changing of Product code by an unauthorised means or by yourself instantly invalidates your products warranty.

You are correct it is dangerous, and it should not be done. Discussion of this is not permitted in this forum

Shunts...

[hieronim69]

I strictly agree, talking  here about changing product code is not allowed. We can not talk about this, cause such a change effects with loss of product warranty. And everything what is bound up with eventually breaking of Nokia warranty rules is here forbidden. You can, exclusively on your own risk, check this on N95users.com. But this is so danger that I can not recommend, you to do this.

[michaels]

Due to the inherent danger that 'hacking' your Nokia device using unauthorised software may cause additional problems and leave you without your device warranty, it is our normal policy to remove all discussion of the subject. However, we have on this occasion decided to leave this thread to inrform and warn users about the potential side-effects of this kind of activity.

Users should also be aware that you cannot cover your tracks by changing a product code back to its original one before seeking assistance by a Nokia Care point, as NSU records your device code at each update, so Nokia will always know the history of your phone's extra-curricular adaptations.