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Re: Can't update nokia e72 via ovi suite

New Member
Posts: 4

Can't update nokia e72 via ovi suite

So there is "maps data update application" on available updates list. I connect my device via USB, push the "next" button on the updates screen and it says that my sim card is missing when its not. It also says "please change the USB mode on your device to PC suite mode" on the bottom left corner, where the phone pic is, but im already using PC suite mode. Restarted the phone, made sure I'm using General profile - nothing helps. Any ideas whats wrong?
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Counsellor
swayam5256
Posts: 67

Re: Can't update nokia e72 via ovi suite

try the following link to get a direct download link of the latest maps software on your mobile:

 

http://maps.nokia.com/explore-services/ovi-maps/downloads-and-services#/nokia-e72/

Swayam
Nokia N8-00 v025.007
Nokia E7-00 v25.007
Samsung Galaxy S II GT-I9100 Firmware: XXWKJ2(Android 2.3.5)
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New Member
Posts: 4

Re: Can't update nokia e72 via ovi suite

Thanks, it worked. But I am more interested in actually fixing this problem, looking for links every time a new update comes out is too much time consuming.
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Mobile Sensei
grschinon
Posts: 9,568

Re: Can't update nokia e72 via ovi suite

The "software update" part of OVI Suite is intended for updating the phone's firmware, not user applications such as OVI Maps.

You couldn't get anywhere because you were using the wrong tool.
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Counsellor
swayam5256
Posts: 67

Re: Can't update nokia e72 via ovi suite

well i have updated my maps and my maps data via ovi suite numerous times, ovi suite is pcsuite+NSU+Maps updater+map loader, its an all in one and if you are using an updated version of maps, it will show you a prompt to update in the software update tab, so basically it does update ur maps version too but in this case i don't really know what the problem is, might be an OS conflict or might be a firmware error too. I recommend that you run ovi suite using adminstrator privileges on vista/7,right click on the program icon and then selct run as adminstrator, diable any antivirus program that you are using and ten try updating using ovi suite. If this doesnt work then please soft reset ur phone using the phone *#7370#, this should fix most firmware glitches, please backup all data on phone memory before performing a soft reset, these steps should fix all problems that you've mentioned.
Swayam
Nokia N8-00 v025.007
Nokia E7-00 v25.007
Samsung Galaxy S II GT-I9100 Firmware: XXWKJ2(Android 2.3.5)
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New Member
Posts: 4

Re: Can't update nokia e72 via ovi suite

Fixed it, had to uninstall ovi suite and all nokia drivers, install pc suite, then install ovi suite on top. Everything works now.
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