[alxdotluna]

Well, I decided to start this topic because I couldnt find my product code listed in any of the other topics here.

Here's the problem:

I have Nokia C6-01, my product code is 059L7F1, im from Mexico and carrier is Telcel.

So.. what's the deal with my product code? It isn't listed on the availability page, closest is

059L678. 

When will my product code will be listed? Is it valid?

I want to upgrade to Nokia Belle, please help me.

(I asked 2 questions there, please try to answer both, nokia always says "Check this link" or "We are working to bring belle to other models" that doesn't help a lot)

Thanks

[127640himanshu]

Most probably you have swapped phone which can only be updated by Nokia Care Centre. I aso have swapped C6-01, product code 059C5W6. I will go tomorrow to NCC.
Regards,

[alxdotluna]

Is that's the case that would suck a lot... Still I want someone from Nokia to confirm that if possible. Thanks for the reply!

[127640himanshu]

check screen shot of belle:

www.n8fanclub.com/2011/08/explore-nokia-n8-with-symbian-belle.html

[127640himanshu]

check:
www.discussions.europe.nokia.com/t5/Software-Updates/Nokia-Belle-availability-information/td-p/12985...

0599255 SW under creation (removed t
correct SW) 0599277 SW under creation (removed t
correct SW) 0599387 SW under creation (removed t
correct SW) 059b288 SWAP 059B656 SWAP 059B6D7 SWAP 059B7C0 SW under creation (removed t
correct SW) 059B899 SWAP 059C0G7 Under investigation 059C5W6 SWAP 059C9F6 Under investigation 059C9X1 Nokia Belle available 059D111 Nokia Belle available 059D3N0 SW under creation (to be
launched later) 059D5P7 SWAP 059D7M5 Under investigation 059D7P4 SWAP 059D8C7 Under investigation 059f496 SW under creation (to be
launched later) 059F4D5 Under investigation 059F515 SW under creation (to be
launched later) 059F5D9 Under invesgation 059G6P0 Nokia Belle available 059G894 Nokia Belle available 059j8t1 Nokia Belle update for Nokia 50
coming in a few weeks 059L0P4 Under investigation 0599330 SW under creation (removed t
correct SW) 0599398 SW under creation (removed t
correct SW)

[alxdotluna]

Thanks, I will check on those links! I'm a bit worried my product code isn´t listed anywhere haha...

[alxdotluna]

Hahaha I emailed one guy from nokia, nokia care of my city, twitter and this topic... NOONE has told me anything about my product code....

This is my first time with Nokia, and if this keeps like this, it will be definetly the last one.

[alxdotluna]

So no... nobody from Nokia can tell me anything about my problem, that's great...

[alxdotluna · Accepted solution]

I've already seen on the availability page that my product code is "waiting for approval" so that's great because I will have Nokia Belle soon!

[127640himanshu]

NOKIA CARE CENTRE WILL UPDATE YOUR PHONE. I AM SURE BECAUSE MY LOT OF FRIENDS HAVE THEIR FIRMWARE UPDATED FROM IT.
We apologise for the inconvenience that was faced by you in the last few days regarding belle update.
I am a senior developer here.
hope you have got your answer.

Warm regards,
Himanshu