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Re: C3-01 update not suported??

Advisor
kumas1n
Posts: 11

C3-01 update not suported??

I recently got a C3-01 from T-Mobile, and i updated it from 5.60 to 5.65 verison. When i turned it on, media player and radio didn't worked (unable to open radio player), so i decided to update it again so maybe bug will fix, but now when i trie to update it i get this error: Device not supported. Nokia software updater does not support this model.

What shold i do? How is it possible that updater does not support c3-01?
I forgot to say that Nokia Software Updater did not worked for me (04.05.2011)

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Mobile Visionary
pavilion_alex
Posts: 993

Re: C3-01 update not suported??

have you tried to update the Nokia Ovi Suite?
Greece Nokia X6 RM-559 v32.0.002
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Advisor
kumas1n
Posts: 11

Re: C3-01 update not suported??

i have last version already...

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Community Manager
michaels
Posts: 7,743

Re: C3-01 update not suported??

Nokia is no longer adding new models to NSU, for new models that show 'not supported' you will need to use Ovi Suite.

 

Many newer Nokia models also support FOTA updates.

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Advisor
kumas1n
Posts: 11

Re: C3-01 update not suported??

[ Edited ]

But with ovi suite i can't reinstall 5.65 version? My service provider doesn't support FOTA

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Employee
laitos
Posts: 371

Re: C3-01 update not suported??

(copypasting the same answer from other related threads)...

 

Hi guys,

 

We had to stop the deliveries of some variants due to one issue which needs to be fixed. Fixing is ongoing and the SW will be re-released to Nokia Software Updater / Ovi Suite channel as soon as it's possible.

 

Unfortunately I don't have any kind of estimate of when this would be sorted out, but I'll keep you updated as soon as I hear something.

 

Meanwhile you can get the updated SW from your nearest Nokia Care point / Service Center.

 

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Advisor
kumas1n
Posts: 11

Re: C3-01 update not suported??

Ok thanks for this information,how approximately it can take Nokia to release that fix?

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Employee
laitos
Posts: 371

Re: C3-01 update not suported??

That's a good question. The fix will be in next client release, but I can't give any exact estimates at the moment. I'll try to get some kind of estimate from the team who's working with the issue.

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Employee
laitos
Posts: 371

Re: C3-01 update not suported??

Quick update: SW will be available latest on next Monday :smileyhappy: There's still a slight chance of getting the SW back online today, but let's see about that.



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Advisor
kumas1n
Posts: 11

Re: C3-01 update not suported??

Thanks Laitos for that information :smileyhappy:

 

Now it is a lot easier for me when i know that my phone will work normally again :smileyhappy: thanks again

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Advisor
kumas1n
Posts: 11

Re: C3-01 update not suported??

I reinstalled software yesterday and it worked fine, but when i turn off phone, and turn it on again got problem again.. Now Menu won't show up....

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