Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC...

New Member
akshaye6
Posts: 4

BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

[ Edited ]

 mac users need to switch to a pc for updating their phones to belle!!! nokia even fter being such a huge multinational giant cannot provide a simple  way for mac users to update their phones!! its a DISGRACE!!!

 

 

Moderators notes: Profanity removed.

Please use plain text.
Contributor
muol
Posts: 8

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Well, if that's not a good reason to upgrade to a real computer...:smileywink:

Please use plain text.
Counsellor
strawhousepig
Posts: 35

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

I thought I was on to something over at the beta labs but even the Mac Nokia software updater states Belle is only available to WINDOWS users.

I've really enjoyed the camera in my N8 but not enough to justify being treated as a third (or no) rate customer. So right back at ya, Nokia. :smileyindifferent:
Please use plain text.
Advisor
evgrace26
Posts: 15

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Its indeed such a sad thing! well... the other sad part wud be, if ur phone is not under warranty... u wu have to pay from ur pocket for the belle update and that too when you do it from NCC! Isnt it more weird !!!
Please use plain text.
New Member
lociluco
Posts: 1

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

HAHAHAHAHA...... liked that joke ;-) @muol

 

However, I do agree that not having a proper Software Updater for Mac somehow doesn't make sense, just as the missing sync support for OS X Lion. Why is there no Nokia Suite for Mac? After all, Nokia promotes Qt as cross-platform framework...

 

One couldn't even assume that this neglecting Mac users were part of the new Windows strategy, 'cause Microsoft is supporting Macs really nicely in various ways, even with regard to WindowsPhone.

 

Or am I missing something?

Please use plain text.
New Member
akshaye6
Posts: 4

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

@muol FYI i do own a stinking windows laptop. its just that when you are a big MNC specializing in technologies, it is almost obvious that they give solutions to mac users( a highly superior laptop). there are quite a few of them you know.
Please use plain text.
Contributor
Nebochad
Posts: 7

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

it's possible, just updated my n8: type in Google "belle update mac" and click on the entry from the site "UK mobile review". You need to downgrade the mac software updater first. All explaned on this site and also look at my comment there.
Please use plain text.
Contributor
Nebochad
Posts: 7

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

sorry for double posting but here's the link http://www.ukmobilereview.com/manufacturers/m-nokia/belle-update-mac/
Please use plain text.
Counsellor
Posts: 67

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

[ Edited ]

I didn't think nokia supported software updates on a mac at all! Mac support from nokia has always been pathetic.

 

Is it ok to go from pre anna straight to belle??

 

What's even worse there isn't even an option for anna in the latest one! Not surprised Nokia are losing market share with this shoddy attitude to a growing proportion of its user base.

Please use plain text.
Community Manager
michaels
Posts: 7,743

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Due to the major nature of this update, it was not possible to deliver it 'Over-the-air', so unfortunately the only method available to our customers is via Nokia Suite on a Windows PC.

 

As Nebochad have already pointed out, there are workarounds allowing Mac users to update, and there is also the option to have the update carried out by a Nokia Care point in your area. For more details on Nokia Care points, please visit www.nokia.com/global/support, choose your region and country, then follow the repair links.

Please use plain text.
Counsellor
strawhousepig
Posts: 35

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!


Nebochad wrote:
sorry for double posting but here's the link http://www.ukmobilereview.com/manufacturers/m-nokia/belle-update-mac/
Sorry, not finding an older version of that software.

Please use plain text.
Counsellor
strawhousepig
Posts: 35

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!


michaels wrote:

Due to the major nature of this update, it was not possible to deliver it 'Over-the-air', so unfortunately the only method available to our customers is via Nokia Suite on a Windows PC.

 

As Nebochad have already pointed out, there are workarounds allowing Mac users to update, and there is also the option to have the update carried out by a Nokia Care point in your area. For more details on Nokia Care points, please visit www.nokia.com/global/support, choose your region and country, then follow the repair links.


Where are these in the US?

 

Where is the older Nokia Software Updater for Mac version?

Please use plain text.
Contributor
Nebochad
Posts: 7

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

[ Edited ]

Google "nokia 3.0.348":

 

http://mac.softpedia.com/get/Utilities/Nokia-Software-Updater.shtml

 

Just remove the "old" one, install this instead, connect your phone and the software updater will first update itself, then the phone

Please use plain text.
Counsellor
strawhousepig
Posts: 35

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Now we're getting somewhere. Thank you.

Also, the final URI the above link points to is: http://nds2.betalabs.nokia.com/NokiaSoftwareUpdater/NokiaSoftwareUpdater-3_0_348.dmg
Please use plain text.
Contributor
MarBar4499
Posts: 5

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

hi, can someone please help me. when i used the link above and after running the application it asks to update and when i press update it just closes. i have an n8 and want to update it to belle..
Please use plain text.
Contributor
Nebochad
Posts: 7

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Are you running snow leopard or lion? I know that a few lion users reported problems with nsu (i'm using SL). I couldn't read from your post - did you have nsu installed before and it worked or did you install it first time now?
Please use plain text.
Contributor
MarBar4499
Posts: 5

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

hey, i fixed that problem and i was running lion but smth else is wrong (so sorry I'm a complete amateur) using the link u gave from uk mobile review i followed the steps and I'm on NSU 3.0.400 except the application doesn't find the belle update.. just some 25.007 which i have now updated to. i restarted the application and everything but still no new software.
Please use plain text.
Sage
DeadmanN8
Posts: 275

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

You are sure the update is available for your handset?
Please use plain text.
Contributor
MarBar4499
Posts: 5

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

Yeah, its an N8.
Please use plain text.
Sage
DeadmanN8
Posts: 275

Re: BELLE UPDATE NOT POSSIBLE FOR MAC USERS!! PATHETIC!

and the product code is listed as available?

sorry i know this sounds basic but its always best to check these things
Please use plain text.