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Re: Annoyed - can't update my N97

New Member
Blue_Eyes
Posts: 4

Annoyed - can't update my N97

Seriously, I can't get it done.

 

First,  Nokia software updater doesn't work as it says can't connect to the internet. But my internet connection is absolutely fine and I've even disabled the firewall!

 

No worries, I'll do "over the air update" or whatever. But, for some reason, it doesn't work as well cause it needs a "server profile"  which isn't there and I've no idea how and where to get one.

 

So and since internet searches proved to be a waste of my time, I'm posting here.

 

Please help me.

 

Also, Nokia, get your stuff together, updating my phone shouldn't be that difficult.

Thanks for your attention!

 

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Mobile Guru
coolbelief
Posts: 1,664

Re: Annoyed - can't update my N97

Did you tried OVI suite?
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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New Member
Blue_Eyes
Posts: 4

Re: Annoyed - can't update my N97

Thanks for the tip. I'll try it right now.

 

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New Member
Blue_Eyes
Posts: 4

Re: Annoyed - can't update my N97

I've tried Ovi Suite as you suggested. I even made a nokia account or something. Anyway, everything was working fine until I got to this point:

 

 

The firewall is off and my internet connection is working fine. Three update procedures attempted, but not a single one of them works. What should I do now?

 

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Advisor
taiger
Posts: 15

Re: Annoyed - can't update my N97

Are you at your work or some similar place?. It is not possible to use Nokia maps down loader at my work place doe to my works IM department blocks specific ports for some reason :smileysad:

 

So Nokia updating I need to do from home ...

Phone: Nokia N8
Firmware: 14.002 (PR 1.2)
Product code: 059D2S8
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Mobile Guru
coolbelief
Posts: 1,664

Re: Annoyed - can't update my N97

Disable Antivirus too and see if that helps Also uninstall any other software which relates to Phone.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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New Member
Blue_Eyes
Posts: 4

Re: Annoyed - can't update my N97

I've been gone for a bit, but now I'm back and I'll reply to your questions.

 

I'm not at work, I'm at home. My internet is working fine.

 

I've uninstalled any nokia phone software prior to installing OviSuite so this isn't a problem.

 

And it's not the antivirus as well, I don't have one.

 

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Mobile Guru
coolbelief
Posts: 1,664

Re: Annoyed - can't update my N97

I m sorry to say this but may b u should try another Windows Machine, (If Possible)
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Registered Member
Shannon83
Posts: 1

Re: Annoyed - can't update my N97

I also got this text today. When I go to applications, SW update, there is a "Phone Software!" message there. Is this the update? It has the box marked with the red cross, and when I go to the download button, it brings up a message telling me to do it online.

 

Have just downloaded the latest version of nokia software updater, and on both our pc's, it says "cannot locate device" or something along those lines. I was connected via the USB cable under pc suite.

 

Have no internet issues (firewall etc)

 

Any suggestions? I am currently on version 20.0.019 (13/10/09).

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Registered Member
sly9
Posts: 1

Re: Annoyed - can't update my N97

I have the same thing happening to me , any help?

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