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Re: 5800 died during software update

New Member
Posts: 1

5800 died during software update

I installed software updater, it found an update for my 5800, and while installing it on the phone my PC crashed.  Now I cannot get any life from my phone, presumably because the previous software was wiped before the new software was installed. When I turn my phone on all that happens is it starts to vibrate and the only way to stop it is to remove the battery.  How can I re install the phone operating system?
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Mobile Sensei
grschinon
Posts: 9,568

Re: 5800 died during software update

You can start by going through the tips on this post:

/discussions/board/message?board.id=topfaq&thread.id=112

If none of that works then your only option is to take the phone to a Nokia Care Point. The recovery should be free as long as the phone is under guarantee.
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Registered Member
5800de
Posts: 1

Re: 5800 died during software update

Hey buddy!

 

I'm in the same situation. My pc crashed during firm ware update of my mobile phone.

 

I want to ask what helped you recover your phone? any tricks?

 

Best regards.

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