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Problems with USB connection and PC Suite

Mobile Visionary
Mobile Visionary
illinjah
Posts: 1,394

Problems with USB connection and PC Suite

[ Edited ]
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29-Jul-2009 06:41 PM - last edited on 16-Aug-2009 06:02 PM

Connecting your device to the PC via USB doesn´t always work as smooth as it should. You can either use the setup´s repair function or if you are experiencing more serious problems, you need to uninstall all Nokia software form your phone and get it back on to make to work again.

 

This is how you do it:

 

Run the Nokia PC Suite setup file again and choose "repair" instead of "uninstall". This should solve some of the connectivity problems. If it didn´t work for you continue with the instructions below.

 

  1. Go to Start --> Settings --> Control Panel --> Software, there you need to uninstall all Nokia software (Nokia PC Suite, Nokia Cable driver, PC Connectivity Solution ...)
  2. Download and run Nokia PC Suite Cleaner
  3. Reboot your computer
  4. Download and install PC Suite here.
  5. Connect your phone via USB cable (if possible use a different USB jack) and follow the instructions on the screen.

Now you´re set up to manage your phone with PC Suite! :smileyhappy:

For further questions ask within the board, for improvements on this article contact me.

 

Thanks to users scoobyman, cricfancy and shuntfield for their collaboration.

Message Edited by illinjah on 16-Aug-2009 07:02 PM
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