01-Feb-2012 02:04 PM
05-Feb-2012 05:33 AM
oh! i have the same problem with my nokia 700.. please nokia do reply with us. i even did hard reset two times, but it didnt fix that. what am i gonna do?? ![]()
06-Feb-2012 05:53 PM
Hi oungsoursdey27,
We understand your frustration and these options you may have tried but run through each one to make sure your phone is fully formatted and firmware is installed properly.
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. This can be found here.
Regards,
haZey
09-Feb-2012 04:55 PM
@haZay
Using the *#7370# on the N8 Belle upgrade actually deletes all user data, including everything on E:/ mass storage. Found out the hard way yesterday. Luckily, had all photos and videos saved on PC. However, had to download all maps again.
In restoring the photos, all went well. All videos show the incorrect date now - yesterdays date. Is there any way I can change the date?