Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: N81 real player issues

New Member
Posts: 2

N81 real player issues

Hi everyone..my first post!!!

I have a nokia N81 8GB and up til yesterday i was so impressed with it...then i transferred an mp4 movie by bluetooth my girlfriend created for me and found that real player displayed the following message;

"unable to play sound or video clip. trying to play partially"

I thought this was due to the fact i had transfered it from a samsung...but then i decided i would transfer it to my N80 and see if i got the same error...and the answer is no!!! it played fine!! so from the N80 i then transferred to the N81 and still the same error message!??

the N81 has real player version s60.31.33.01 A6

does anyone know how to uninstall that and download and install the N80 version s60.31.20.01 D

please please help as i really liked the N81 up until this point!!
Please use plain text.
Mobile Guru
el_loco
Posts: 3,920

Re: N81 real player issues

You can't install another Realplayer version. :smileysad:

It's very odd that the video would play in N80 but not N81 do you know the specs of the video (codec, resolution, framerate, bitrate)?

640K Should be enough for everybody
El_Loco Nokia Video Blog
Please use plain text.
New Member
Posts: 2

Re: N81 real player issues

format - video/mp4
resolution - 352 x 288
bitrate - 110kps
size - 5.49 MB

I have also tested it on my friends N81 to see if I was experiencing a tehnical fault with my handset but his O2 release is the same as mine with the same error message??!?

A colleague of mine who works for O2 said you can update the mobile realplayer software...but Im sure theres a way you can delete the software included and replace it with the older version...Or at least have both versions installed??!?

Perhaps you can offer some advice and how to resolve this issue as upto now I was really impressed with this handset and the fact it handled everything I wanted it to do!!
Please use plain text.
Mobile Guru
el_loco
Posts: 3,920

Re: N81 real player issues

Again, I don't think it's possible to change the Realplayer as it's part of the firmware.

However you could install another player like CorePlayer and see if that works.

I find it odd as I thought that the camcorder in the N81 recorded videos at that exact same resolution and specs.

But then again stranger things have happened...

640K Should be enough for everybody
El_Loco Nokia Video Blog
Please use plain text.