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Re: N8 Camera Problem after Anna

Counsellor
sydney_vienna
Posts: 55
Accepted Solution

N8 Camera Problem after Anna

If the camera is left on for a while, the menu button will seize to function. The camera continues to function. The only way back to the main screen is to turn off the camera. However, the menu button still won't work. The only way to get everything back is to restart the phone.

This is since the Anna update.

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Mobile Sensei
aspergerguy
Posts: 7,384

Re: N8 Camera Problem after Anna

@sydney_vienna

 

Is this with/without Nokia Beta Labs N8 Camera Update installed?

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Counsellor
sydney_vienna
Posts: 55

Re: N8 Camera Problem after Anna

@Mobile Guru

 

this is without the Beta Labs Update. I didn't really wanted to install this update, as I use the N8 camera a lot and there are still a lot of problems with the beta

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Professor
cataholic
Posts: 372

Re: N8 Camera Problem after Anna

[ Edited ]

My first reaction would be to just install the camera beta. I have been using it and had no problems with it at all and its new user interface is a useful improvement.

 

That will give you a new installation of the camera app in a way that is less troublesome than resetting the phone or reloading the firmware. If the beta doesn't fix the problem or it causes you problems then you can always uninstall it and revert to those other more invasive  fix attempts.

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Counsellor
sydney_vienna
Posts: 55

Re: N8 Camera Problem after Anna

ok, I will try the beta. How do Iuninstall the beta and install the original if this fails to fix the problem?

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Mobile Sensei
aspergerguy
Posts: 7,384

Re: N8 Camera Problem after Anna

[ Edited ]

sydney_vienna wrote:

ok, I will try the beta. How do I uninstall the beta and install the original if this fails to fix the problem?


Just go to Menu > Settings > Application Manager > Installed apps > longpress > uninstall

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If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Counsellor
sydney_vienna
Posts: 55

Re: N8 Camera Problem after Anna

@Mobile Guru

 

thank you very much for the quick answer. I assume uninstalling the beta will restore the original

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Mobile Sensei
aspergerguy
Posts: 7,384

Re: N8 Camera Problem after Anna


sydney_vienna wrote:

thank you very much for the quick answer. I assume uninstalling the beta will restore the original


That is correct, back to post Anna state.

If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.


However if my answer also solves your problem clickingbelow it will benefit other users!




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Counsellor
sydney_vienna
Posts: 55

Re: N8 Camera Problem after Anna

well, I have tested the Camera update for over a week now. The first few days everything appeared ok.

However, the original problem reappeared 2 days ago. The first time after using the maps at the same time. Had to restart the phone to get back to normal.

 

Happened again yesterday, with only the camera running. When I checked, the camera had been on for about 2 hours. I can't really tell exactly when it happened, as this check was during a break in our walk - I hadn't checked before 

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New Member
anvilgf
Posts: 2

Re: N8 Camera Problem after Anna

while uninstaling the msg says cant uninstal
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New Member
anvilgf
Posts: 2

Re: N8 Camera Problem after Anna

now cant uninstall n8 camera update
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