[murdok83]

Dear all,

I really need your help. I have updated the firmware of my nokia 5800 (up to vers. 11.018 or something). Since this update I CAN'T install any applications downloaded from the download session of my phone. It keeps saying "certificate expired" no matter the application I try to install (mail exchange, worldmate, adobe reader....). I tried to re-install the firmware, I formatted the memory card and I tried to reset the phone (*#73720# or something), but NOTHING!!! Then I tried to change the date of the clock (back to the past and even to the future) but nothing works.

Any help would and will be appriciated!!!!

Regards

[deva_hshah]

you have to make changing in setting, application manager, installation setting, turn off online certicate checking before instaaling any application

i have done this and its working

try it

regards

[murdok83]

thanks for your replay, but i had already done everything you said: software installation>all; online certif.> off...
Nothing.. is still not working...

[tirakatol]

try to change the clock date to 2007 or 2011.

hope it works...

[murdok83]

done it too... i changed it to 2010 up untill 2020... nothing... I've been told to bring my phone to a Nokia Point... apparently I'm not the only one experiencing this problem.. many other 5800xp have this bug... I would like to know if this bug will be fixed with a new firmware and if nokia knows about this bug!!!

[sarojkumarsahu]

Even i am facing the same issue. Tried all the things mentioned , but to no avail.

[jmurthy]

I'm also not able to install any applications and here is the reply I got from Nokia Customer care:

This e-mail is in reference to installation of application in Nokia 5800 Xpress Music. We regret the inconvenience caused. Please be informed that we have noted your concern and have forwarded the feedback to the relevant department for their due consideration. We suggest you to try downloading the application from the Download section after few days and check if the concern persists.

We appreciate your patience and further solicit your cooperation.

[murdok83]

actually, despite what nokia tells us, I found a solution for this problem... I'm the one who opened this topic and I assure you that now my 5800 works like a charm... all you need to do i search through google "nokia 5800 expired certificate" and you'll find lots of forum where this problem has been treated and also resolved..

Basically all you need to do is to perform a deep reset WITHOUT your SIM CARD!!! You'll find more detailed instructions in many of the forums I wrote about before... 

Hope I've been helpfull and sorry for my english (you know...i'm italian )

Bye bye...

[jmurthy]

As a followup, I did reset my 'phone and then installed the PDF reader and quickoffice which I was happy about. I left it for a few hours and now I get the same error when I try to install any other application. I don't want to go through the whole process again so I'll just wait for Nokia to upgrade the 'phone software. Incidentally, I've also lost the license for all the music that was on the 'phone.

[jmurthy]

One more piece of information. I've reset my 'phone yet again and am again able to install applications. I wonder if the problem is related to the Quikoffice products (PDF reader and Quikoffice)? I don't need office but I do need a PDF reader so I'll try Readmaniac which is supposed to work.

[maddy86]

certificate error??

well this cud happen...coz of unsigned applications..or might be the corrupted applications..! do one thing when u download an applcation for ur mobile...jus check out the...created and modified date.of the application after that go to ur settings, date and settings..and change the date...closer to that modified date of the application.....and ur appications will easily installed....hope it works for all..??

[singching83]

Try to change the clock date to nearly in 2008.02.24 until 2008.03.15.

Because in work on my phone...

Hit kudos for me if it work...
hope it works...

Thanks...

Ching

[ymashraf]

really the ideas mentioned above are working..... i had Nokia N95 and after updating i was unable to install the applications.....by verifying the certifictes validity dates i used 2012....n its worked for me....excellent idea shared by people here...