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BUG REPORT: Social App v1.3.237 poling data connec...

Sage
mbrett
Posts: 170

BUG REPORT: Social App v1.3.237 poling data connection after exit.

Social (version: 1.3.237) on Symbian Anna (Software Version: 22.014) on Nokia N8 (Product Code: 0599001)

 

Prior to opening the Social app data connection usage is normal, but when the app is closed again the data keeps being poled. Every few seconds the data connection (either 3G, GPRS or WiFi) will disconnect and then connect again. I have been able to repeat this bug 10 out of 10 times including after reboots of the phone. The only thing I have not done is hard reset the phone or re-install the firmware.

 

This version of the software was installed using Software Update on device. This install was straight after the Software Update install of two part Symbian Anna update which appeared after updating the device FW from PR1.2 to Symbian Anna. The two part update included the install of Internet Radio.

 

I hope this information is of use as the version I am having issues with is a public release and the only way to stop the data connection poling is to reboot the device. As soon as you open and close the Social app again the data connection poling starts again. Whilst the app is on the data connection is constant on as expected.



N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
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Mobile Sensei
aspergerguy
Posts: 7,375

Re: BUG REPORT: Social App v1.3.237 poling data connection after exit.

@mbrett

 

Thanks for bringing this to the forum's attention although probably the least of Anna woes currently, but may help to explain poor battery life experienced by some users.

 

Fortunately it is an "Optional" update and one waste of phone memory I can do without! Image and video hosting by TinyPic

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Counsellor
gabriele339
Posts: 49

Re: BUG REPORT: Social App v1.3.237 poling data connection after exit.

Yes, unfortunately it works this way with Social and Store, and with the check-in features of Maps.

 

To close all the persistant data connections you need to kill some processes with a task manager (I use the free signed ActiveFile but its official website is now off so I don't know where to retrieve the installation unsigned fle):

 

- kill SocialServer-2002699F to exit Social

- kill wrtdownloadmgtserver to exit Store

- kill MapsPlazerserver and MapsplazerWidgetHelper to exit Check-in (Maps).

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Mobile Sensei
aspergerguy
Posts: 7,375

Re: BUG REPORT: Social App v1.3.237 poling data connection after exit.


gabriele339 wrote:

To close all the persistant data connections you need to kill some processes with a task manager (I use the free signed ActiveFile but its official website is now off so I don't know where to retrieve the installation unsigned file)


How about:http://thenokiareview.com/applications/symbian3-applications/

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Counsellor
gabriele339
Posts: 49

Re: BUG REPORT: Social App v1.3.237 poling data connection after exit.

Thanks for the link, anyway you need the extended version of ActiveFile (to be signed online with your IMEI) in order to kill processes.

 

Didn't specify it before...

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