Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: 5800 podcasting app stopped work

Sage
Posts: 136

5800 podcasting app stopped work

Today when i was going to download some podcasts like i always do everyday, i press on the nokias podcasting app and nothing happens.

 

I have tried to switch off, i have tried it the offline profile and online profile. I have tried with wifi connect and wifi not connected. I have tried to go to it through the music app and nothing happens.

 

What happen? The only thing I can remember since yesterday is that i changed the sim card and been using my data connection but not for download podcasts. But i have tried alreadythe offline profile.

 

I've got the new version, 21.0.025. I will try to change sim cards again and see if this helps but this is very weird.

 

Has anyone seen this happen?

Please use plain text.
New Member
Posts: 3

Re: 5800 podcasting app stopped work

I have the same problem. Podcasting stopped and does not update any more. I have restored default but it still does not work.
Please use plain text.
Professor
hgohel
Posts: 395

Re: 5800 podcasting app stopped work

Have you changed your connection (access) point by any chance.  Another test would be to try another podcast to see if it is a particular podcast that isn't updating (feed change?).
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
Please use plain text.
New Member
Posts: 3

Re: 5800 podcasting app stopped work

I have not changed my access point in fact just to make sure I restored default of Connection. I have tried this with few Podcasts. By the way, I have plenty of space in my flash. 

 

 

Please use plain text.
Registered Member
Posts: 1

Re: 5800 podcasting app stopped work

I have the same problem.  i cannot even open the podcating app because it crashes. I also cannot use the web browser.  This is the second time that it has happened to me with the firmware v21.

 

The only fix I have found so far is doing a hard reset.

 

Nokia - Please help us! 

Please use plain text.
Mobile Visionary
nj7_
Posts: 1,764

Re: 5800 podcasting app stopped work

Same problem here... and without any solution :smileysad:

I try all I remember, I take the battery off, change the card (because the phone does not work well also in mass storage mode...), try install Podcast single application... i´m tired!

It´s a firmware problem, and only Nokia can handle that:smileysad:

 

Please use plain text.
Professor
hgohel
Posts: 395

Re: 5800 podcasting app stopped work

Perhaps some of you facing the issue can specify which firmware you are using and which podcasts you are subscribed to.  My f/w is listed below and so far I am not having issues subscribing and getting updates for podcasts.  Keep in mind I update manually when in a WiFi zone only.
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
Please use plain text.
Mobile Visionary
nj7_
Posts: 1,764

Re: 5800 podcasting app stopped work

No! As far as I saw, and it´s also my case, it´s last firmware version inside, Euro 1 region.

And, we can´t do reset´s all the time:smileysad:

I go try to mantain the phone as it is, until next firmware version or correction patch. Until then, N82, the most solid of last Nokia phones, will keep the Podcast up to date.

Please use plain text.
Registered Member
Posts: 2

Re: 5800 podcasting app stopped work

It has happened to me as well. I'm really gutted as i can't even get to the list of podcasts to retrieve the addresses. Firmware is the new 21.something. I really hope nokia sort this out soon as it is s great application and i don't want to do resets all the time :smileysad:
Please use plain text.
Mobile Visionary
nj7_
Posts: 1,764

Re: 5800 podcasting app stopped work

Reset, works, but it happens again and again... It´s not a solution. Another error I found, the phone creates on some applications more than one icon:smileysurprised: It´s the case of accuweather widset, installed by Application... I already have 4 icons... It´s weird:smileysurprised:... and it´s the first S60 where that thing happens!!!
Please use plain text.
Advisor
Posts: 17

Re: 5800 podcasting app stopped work

When I did the hard reset and restored from my backup the problem came right back.  The only way to get to to work for me was to do a hard reset and restore everything but the phone files and the phone settings.

 

I usually have the app running in the background and it checks hourly but it is only configured to use WiFi at home.

 

BTW, whenever I get this problem the web browser stops working as well. As soon as I try to navegate somewhere it crashes. 

Please use plain text.
New Member
Posts: 1

Re: 5800 podcasting app stopped work

Same thing just happened to me. One day it was working the next it didn't. I would be interested in any fixes to this. When trying to open the App from the music menu I briefly get a blank screen before going back to the menu.

 

Do I need to reset to factory defaults to get this to work?

 

Cheers

Please use plain text.
Advisor
Posts: 17

Re: 5800 podcasting app stopped work

It happened to me again. Also I had the problem with the Accuweather icons.
Please use plain text.
New Member
Posts: 3

Re: 5800 podcasting app stopped work

Got it fixed:

I just installed Fring on my mobile, for some reason it fixed the problem I had with Nokia's podcasting download. An additional benefit is that Fring has made it much easier to move from one wifi to another, it seems it keeps wifi password in its memory.

Please use plain text.
Mobile Visionary
nj7_
Posts: 1,764

Re: 5800 podcasting app stopped work

I also have Fring, I even upgrade Fring, but... no way. Podcast just doesn´t work :-(
Please use plain text.
Registered Member
Posts: 1

Re: 5800 podcasting app stopped work

I've been having the same problem. Not only did my applications refuse to run, but when I restarted the phone the disappeared from my applications list!

 

Not cool!!!

Please use plain text.
New Member
Posts: 2

Re: 5800 podcasting app stopped work

The same problem! Yesterday it worked fine, today the app even doesn't start. 
Please use plain text.