[hans_b]

I try to connect a Nokia 6021 to my PC (Win XP SP2) using a CA-42 cable. I have installed Nokia PC Suite version 6.84.10.3.

When I start up PC Suite, my mobile phone is detected. When I start up the Synchronisation and press "Synchronise now" (I have a dutch version so I 'm not sure if it actually is 'Synchronise now' nothing happens ...

Saw this on the FAQ list :

Q: I have an active connection between my phone and PC Suite. I press either the 'Properties' button or 'Synchronise Now' button on the PC Sync UI but nothing happens.

A: Nokia PC Sync creates configuration files for synchronisation purposes. These files might have been corrupted. To fix the problem, delete these files from C:\Documents and Settings\%USERNAME%\Application Data\Nokia\PCSync\SynchData\%PHONEIMEI%. Your phone's IMEI code is located under the battery. After this, restart your computer and re-create the synchronisation settings.

The behaviour under Q is the same as mine. I don 't see the folder structure \Documents and Settings\%USERNAME%\Application Data\Nokia\PCSync\SynchData\of A, it does not exist !
For the record : my Documents and Settings are on a D partition, not C ; I have installed Nokia PC Suite on this D partition as well.

Any idea ?

Thanks,

Hans.

Message Edited by hans_b on 02-Aug-200702:46 PM

Message Edited by hans_b on 02-Aug-200702:47 PM

[zyxma]

read this

[hans_b]

OK, thanks ... I think :-).
I suppose there is no way to get hold of an older version ?

[hans_b]

Managed to find an english 6.81 version ... Now the backup doesn 't work, but at least I can synchronise !

Thanks for your help,

Hans.

[spaceb]

Hi,

I had exactly the same issue with my nokia 6021 and PC suite 6.84: I could connect via bluetooth or IR, access to my phone through the phone browser but no way to synchronize. I tryed restauring the factory configuration, installing other versions, reinstalling, trying to make it work from an other Pc (both under windows XP service pack 2 btw) nothing worked...
untill I found a site still distributing an old 6.6 version of the suite! now it works!

I advise poeple having a Nokia 6021 to download the PC suite 6.6 from this link: http://www.soft32.com/download_121441.html

Nokia should acknowledge this regression from there PC Suite. Untill it is fixed, I think the best solution is the link above.

(PS: do not try version 6.42, it is too old and make your PC freeze...)

Bruno