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Re: new nokia 3250 wont connect to pc suite

Contributor
Posts: 9

new nokia 3250 wont connect to pc suite

I have just got a brand new 3250 and ionstalled pc suite from the cd rom . Installation seems okay until the prompt to attach the ca 53 cable to the phone. Then its just hangs there trying to connect. In the help files it does mention that the first time operation can take time to load , but i left it 20 mins and it still would not connect.
tried uninstall/reinstall same problem.
All the files are there and the icons in the sys tray it just wont connect
windows XP sp2-athlon processor- 756 ram-norton IS 5 (disabled for installation)
Thanks
Fell
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Mobile Guru
manta
Posts: 3,726

Re: new nokia 3250 wont connect to pc suite

Did you choose the PC Suite moe in phone screeen when you connected the cable ?
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Contributor
Posts: 9

Re: new nokia 3250 wont connect to pc suite


03-Jul-2006
11:03 AM
manta wrote:
Did you choose the PC Suite moe in phone screeen when you connected the cable ?





Yes - followed the on screen instructions
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Registered Member
Posts: 1

Re: new nokia 3250 wont connect to pc suite

I am having the EXACT same problem with my new 3250 and would really appreciate some help with this issue.
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Registered Member
Posts: 1

Re: new nokia 3250 wont connect to pc suite

Make that 3!... I'm having the exact same problem aswell. Everythings fine the computer reconises the phone etc. Until you try to download "Get Connected" and try to connect the Nokia PC Suite to the phone through cable connection (as my computer does not have infared or bluetooth). It just says "Please connect the computer and your mobile phone to the cable" HELP nothing will work...

I've left it to load for ages... Nothing happens.

Downloaded the necessary Cable Drivers... Nothing happens.

Configured the cable in Nokia Connections Manager... Nothing happens.

Activated the right data cable mode... Nothing happens.

Checked that my computer, cables, and phone is compatiable... and it is.

Please somebody help me PLEASSSEEE...
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Professor
mobile_maniac
Posts: 497

Re: new nokia 3250 wont connect to pc suite

Are you using a front USB port, another USB hub or one of the rear USB ports? Desktop PC or laptop? Do you get the USB beep tone when connecting your phone?

I believe these questions are now directed at 3 different people...
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New Member
Posts: 4

Re: new nokia 3250 wont connect to pc suite

Ha, make that 4 people! Well, at least i know i'm not alone.

PC Suite is installed fine, my laptop recognises that my phone is attached (via the cable provided with the phone), but the PC Suite 'connect cable' just isn't accepting it - it just stays on the same screen with the hourglass over my cursor, and i've tried this a few times now. It's been like this this time round for about 15mins. REALLY frustrating!

Please, someone, help?!

Thanks!
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Mobile Guru
manta
Posts: 3,726

Re: new nokia 3250 wont connect to pc suite

Are you all using the latest PC Suite from www.nokia.com/pcsuite, version is 6.81.13 ?

While phone connected, go to

my computer - rught click - manage - device manager - any signs of unknown USB device there ?

If yes, highlight that and right click, select update driver, any help ?


(The cable needs to be CA-53 and no separate driver installation is needed since the driver is in PC Suite

You should all have these softwares installed in
start-settings - control panel-add/remove programs:
Nokia PC Suite
Nokia Connectivity Solution
Nokia Connectivity cable driver

You can also try to run change -repair for all those 3
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New Member
Posts: 4

Re: new nokia 3250 wont connect to pc suite

Thank you so much!
Using the device manager worked - i had to update quite a few times, but it now works fine, uploading songs as i type!

You're a star!!!
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Registered Member
Posts: 2

Re: new nokia 3250 wont connect to pc suite

Yuuuuup!!!! I got connected!!
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New Member
Posts: 1

Re: new nokia 3250 wont connect to pc suite

when i connet my 3250 phone to usb cable do not happen when i open pc suite see messege that phone not connected & i try to connect through help nothing happen my pc is lettest xp cable is ok . at the past i can connet my mobile to pc but this problem occure last 5-6 days. i do not understand that problem in my phone or pc plese help me argent.
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Mobile Guru
manta
Posts: 3,726

Re: new nokia 3250 wont connect to pc suite

Open PC Suite - Help - ABout PC Suite - i and copy paste all information in the system information view here.

Then connect phone, open my computer by mouse right click - manage - device manager and list here all the Wireless Device classes you see and check also under modem is your phone visible there.

Then tell the exact version of your cable (like is it CA-42 or DKU-2 or DKU-53 or what)
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