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Re: Text Messages in Archive Folder are Broken

New Member
Posts: 4

Text Messages in Archive Folder are Broken

Hello,

 

recently I've put some of my messages in Saved Messages Folder (Archive in PC Suite). When I want to view these messages from PC Suite/Ovi Suite, these messages are merged with anothers. I will try to explain:

 

For example:

 

In phone:

 

Message 1 from Sender in Saved Messages:

Aaaaaaa. Bbbbbbbb.

 

Message 2 from Sender in Saved Messages:

Ffffffffffffff. Uuuuuuuuuuu.

 

And in PC/Ovi Suites they appear as one message:

 

Message 1 from Sender in Saved Messages:

Aaaaaaa. Uuuuuuuuuuu.

 

Sorry for English.

 

 

Nokia 5310 XpressMusic V 10.10

Windows 7

Nokia PC Suite 7.1.40.1

Nokia Ovi Suite 2.0.2.42

USB Connection

Please use plain text.
Mobile Visionary
satari
Posts: 835

Re: Text Messages in Archive Folder are Broken

Can you please follow bellow mentioned steps?

1. Uninstall PC/Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove

2. Do restore factory settings of your device**** Please take complete backup before going for Restore factory setting*****

3. Now Install latest version and try.

 

If this does not help please provide more info?

You have mentioned message1 and message 2 from sender.

Is this same sender? from same number?

Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You
Please use plain text.
New Member
Posts: 4

Re: Text Messages in Archive Folder are Broken

I did these steps, but nothing changed. I reinstalled device software too.

 

Yes, it is the same sender from the same number.

Please use plain text.