[faffnir]

Hi, I ran into a weird problem, while I tried to update my pc suite.
When it got to actually installing, it went no further than 0 % and made an error. I've translated the message from danish:
installation failed
a serious error occured during installation

I have tried all the possible solutions, I could find in the forum, but nothing worked.

My computer runs Windows 2000 sp 4, I just uninstalled a previous version (6.8 or something - can't remember).

Message Edited by faffnir on 07-Jun-200708:35 PM

[miksu]

Hi,

See this (and try those):
/discussions/board/message?board.id=pcsuite&message.id=16560#M16560

[faffnir]

I tried it, and it seemed to work correctly, but I think there's something wrong with my PCCS.msi file. It says the wizard was interrupted before installation.

I think, I'll download a new copy- maybe it's a download error (?).

Anyway, thanks again

[faffnir]

The new one didn't work either

[scoobyman]

Hi faffnir

You mentioned trying to uninstall PC Suite. Unfortunately 6.83 rel_14.1 does not uninstall cleanly.

You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"

Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.

Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.

Reboot your PC

[faffnir]

hmm.
I downloaded the msicuu2.exe file, but when I ran it, it said this (translated from danish):
The Scriptprogram "VBScript" to the script "C:\DOCUME~1\ADMINI~1\LOCAL~1\Temp\IXP000.TMP\StartMsi.vbs"

What can I do from here?

[miksu]

Hi faffnir,

Check the PCCS.msi file digital signature -> is it OK ?

Also open and check C:\Documents and Settings\All Users\Application Data\Installations\{57A48477-92F0-4C1F-ADF9-4806C4EC3CF2}\PCCS.log file... is there any error?

[faffnir]

Thanks, but actually i just got it working when I saw your post. For some reason, the only thing the pc suite 6.82 uninstaller was to remove the setup file. I downloaded the pc suite cleaner, and it helped.
thank you for your help anyway

[miksu]

What setup file?

[faffnir]

In the C:\Programs\Nokia\PC Suite\ folder. It left all the application files and removed only a setup.exe file or something like that. I can't find that file now (I've gone back to 6.82 - the new one made problems wtih connection and it didn't seem like a big update), but it was there somewhere. anyway, all the other files stayed but I got them removed.

[shurykan]

Hi...
I had the same problem and I resolved it doing this:
With 7zip I unzipped the PC Suite.exe file, into the new folder (with the name”PC Suite”) I found and install the PCSS.exe and after that I installed the PC Suite.exe that was into the “PC Suite” folder...
Voilá..
I hope that my English was good enough to help you…