[dalboyne]

Hello

I am trying to install the latest version of PC Suite (downloaded yesterday) as I have come back to a Nokia phone (a new 5070) after some time with another brand. However, I can't get it to install - it fails every time with a message:

"Another version of Nokia Connectivity Cable Driver has been detected. Please remove it before continuing"

Unfortunately, I can't find any way to remove the old driver, as I can't find it on my system anywhere! Even under the Windows Uninstaller, I can see an entry, but am not given an uninstall option! I suspect that I have some part left from a previous uninstall, but there now seems no way to purge it from my system.

I'm using a standard PC with Windows XP SP2

Thanks for any help - this is really frustrating!

Ian

[scoobyman]

Hi Ian

You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"

Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.

Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.

Reboot your PC

[dalboyne]

That's brilliant! Thanks very much indeed, scoobyman, for the outstanding advice.

All the best

Ian

[migget]

Good work scoobyman!!