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Re: PC Suite 7 "Unable to load resources" Error

Advisor
Posts: 13

PC Suite 7 "Unable to load resources" Error

Hi Everybody,

I have a Nokia 6288 and have been using PC Suite Ver 7 on my Sony laptop (cable connected) to sync the calendars.

Recently I have been getting an error message when starting the sync:-

Unable to load resources
C:\PROGRAM FILES|NOKIA|NOKIA PC SUITE6\Lang\PcSync2_eng.nlr

Latest relevant file on my laptop, in my Nokia directory, (updated from the Nokia site) is:-
Nokia PC Suite 7/Lang/PCSync”_eng.NLR

So the updated Nokia programme seems to call for an earlier (PC Suite 6) version of a file which the update programme has replaced !!!

If anybody has experienced this and knows how to fix it I would be grateful - the sync does still work but it usually takes several attempts, cancelling the error message each time.

My hardware/software details are as below:-

Phone: Nokia 6288 (RM-78)
Firmware version 6.10
USB Cable conected (default setting) to
Sony Laptop VGN-NR11S/S with Vista 32 bit Operating System Version 6.0 to Service Pack 1
Nokia PC Suite Ver 7.0.9.2, English
Now updated to 7.1.18.0 (13/01/09) but problem remains


Thanks in advance
Robin194
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Professor
al_lea
Posts: 734

Re: PC Suite 7 "Unable to load resources" Error

You can locate the file "PcSync2_eng.nlr" in your pc suite install installation directory. Then create a folder named: C:\PROGRAM FILES\NOKIA\NOKIA PC SUITE 6\Lang\. and copy that file to the folder.

pcsync2_eng.nlr is a resource file belonging to PcSync 2.0 from Time Information Services Ltd.
What's the law of the jungle?
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

Thanks so much for your prompt response; I tried your suggestion and that certainly seems to have fixed the immediate problem . . . so very many thanks for that.

Best wishes

Robin194
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

 Hi everybody

 

Just when I thought PC Suite 7 was working fine with my Nokia 6288 and syncing the calendar to my Sony Laptop (Using Vista) it has now started giving me all sorts of problems !

 

Basically every time I run a sync a new calendar name turns up in Vista calendar and there is no data in it, even though the PC Suite Sync screen reports that x number of data items have been transfered, I have tried creating a new calendar name first and then selecting that when going through the "sync settings" process; but to no avail; currently I am unable to transfer any data to my PC calendar and I have no idea what to try next.

 

Technical stuff is as follows:-

 

Nokia 6288 (RM-78)

Firmware version 6.10

PC Suite 7 ver 7.1.18.0 (13/01/09)

Sony Laptop VGN-NR11S/S with Vista 32 bit Operating System Version 6.0 to Service Pack 1

 

Any thoughts / suggestions would be welcome

 

robin194  

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Professor
al_lea
Posts: 734

Re: PC Suite 7 "Unable to load resources" Error

The sync is done with Outlook.
What's the law of the jungle?
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

Thanks for the suggestion; however I don't have Outlook on my Laptop; I assume Microsoft expect us Vista users to use the calendar that they provide as part of the Vista software package.

 

Anyway the sync to the Vista calendar used to work perfectly well; then either something in the Nokia PC Suite software update (now version 7) or some update buried in the Vista software has created a problem.

 

I may have to give up expecting to keep an updated version of my Nokia calendar on my PC but it is irritating to say the least !!!

 

Any other suggestions . . . anybody ?

 

Robin194

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Mobile Guru
cricfancy
Posts: 2,267

Re: PC Suite 7 "Unable to load resources" Error

Hi,

 

While upgrading your pc suite have you updated without uninstalling your old pc suite ???

 

Do have backup of your phone data & PC registries then
Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner. Install latest Nokia PC Suite from nokia.com/pcsuite, reboot your pc. 

 

If your phone supports create new sync settings, create a new sync settings and then try this

Every One knows about Alexander Graham Bell who inventd the telephone, but he never made a call to his family. Bcoz, they r deaf. Live for Others.
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

Thanks very much for the suggestions.

 

Sorry for not replying before . we were away.

 

I will try uninstalling, reinstalling Nokia PC Suite; however I have not heard of PC Suite cleaner; where will I find this ?

 

 

 

 

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Mobile Guru
cricfancy
Posts: 2,267

Re: PC Suite 7 "Unable to load resources" Error

Hi,

 

Before using Nokia PC Suite Cleaner, make a backup copy of all your personal content that is stored in the same folder as Nokia PC Suite. 

 

When i tried googling, i found this link, i am not sure, if it could help you.

 

http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suite/extras/nokia-pc-su...

http://www.esoft.web.id/internet-tools/nokia-pc-suite-cleaner-7-0-1.html

Every One knows about Alexander Graham Bell who inventd the telephone, but he never made a call to his family. Bcoz, they r deaf. Live for Others.
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

Well thanks for the input; I found the cleanup software and used this; but as far as I can tell this didn't do anything that could not be achieved by uninstalling the various Nokia PC Suite software manually.

 

Anyway I did all that and reinstalled all the PC Suite 7 stuff and tried again; with no improvement !!

 

I have tried various variants in the sync settings but I still have the same problems, usually I get a brand new calendar created for me in Vista with nothing in !!  Occassionally I manage to get some data (meetings) to transfer but this excludes all the birthdays and anniversaries set up in the phone !

 

It's all pretty hit and miss with no consistent result from a specific change in sync settings.

 

I think I will give up with Vista . . . I am now going to try the new Ovi on line account to see how I fare with that !!

 

Thanks anyway for trying to help

 

Robin194

 

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Advisor
Posts: 21

Re: PC Suite 7 "Unable to load resources" Error

I assume from this that there is a hard coded hangover reference to Suite 6 which has not been updated to Suite 7?
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Advisor
Posts: 13

Re: PC Suite 7 "Unable to load resources" Error

Hi,

 

Thanks for your comment, I assume that too . . . but it seems it doesn't give any (many) others a problem.

 

I have now given up using the PC Suite to try and syncronise with my laptop and am instead using My Ovi; this is much easier to use and doesn't require a connection to the computer at all . . I would recommend it to anybody who has been having problems syncing to the Vista Calendar.

 

Thanks again for your interest.

 

Robin194

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