[iogrady2]

Hello

I recently bough a 6233.

Very happy with the phone BUT for one issue.

I work from two offices and planned to use the phone to carry meeting & appointment data between two computers (syncing both).

When I sync with outlook the large notes field at the bottom of each calendar item is not synchronised. This imho is a vital field.

Searching this forum, I have noticed quite a few others with the same problem. Has this been fixed/rectified?


Using:
Nokia PC Suite 6.82.22.0
Outlook 2003 (all the latest updates)
Win XP (all the latest updates)

Message Edited by iogrady2 on 15-Jan-2007
09:56 PM

[iogrady2]

Are there Nokia admins on this forum?

[iogrady2]

Having spent the morning trying to resolve this issue (as without it my 'business' phone is pretty useless), I discovered that this is a very widespread issue that effects alot of people.

I hope some Nokia admin can help - otherwise it looks like my 6th Nokia phone in a row will be my last, as I will be forced on to the Window Mobile 5.0 platform.

I must say that, after purchasing a Phone that supposedly "syncs with Outlook" this a annoyance & a waste of my time!

[iogrady2]

Noting no reply from any Nokia mods!

It seems like the time I took to register on this site and post my question was a further waste of my time.

No problem Nokia - you've just lost a customer you've had since 1996 - Looks like I my only course of action is to purchase a phone running windows mobile 5.0

Can't believe that Nokia doesn't actively participate in its own forum - are you actually trying to annoy your customers?

- - - - - - - - -

As a courtesy to future posters perhaps Nokia should put a sticky at the top of the forum stating the fact that NO Nokia representative will be responding!

[serenity]

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17-Jan-2007
10:22 AM
iogrady2 wrote:


As a courtesy to future posters perhaps Nokia should put a sticky at the top of the forum stating the fact that NO Nokia representative will be responding!

---

We say it here:

/discussions/board/message?board.id=guidelines&message.id=2

If you want to talk to Nokia directly use the "Contact Us" links:

http://europe.nokia.com/A4144989

[iogrady2]

Thanks for you reply serenity

To be honest I didn't read to the end - its quite long.

[serenity]

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17-Jan-2007
02:22 PM
iogrady2 wrote:
To be honest I didn't read to the end - its quite long.

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Yeah it is but paragraph 1 and 2 are the ones relating to who you are getting support from.

[iogrady2]

No prob,

Can you offer any advise with the issue at hand?

[serenity]

The moderators here are not able to assist with issues. We are here only to moderate the boards. If you want help from Nokia use the Contact us link.

[femagalhaes]

Do you have any answer to your problem? I have the same problem with Nokia 6230i. You have any solution to it please tell me

[bdsawicki]

I am affraid there is no help for you - most likely this phone does not support outlook items notes field...

As discussed in many forums, no one can understand why Nokia cannot make their phones synch properly and fully with outlook...

And this is the reason so many people are thinking of switching to WM6...

[femagalhaes]

Thank you very much for your information.
Best regards

Fernando

[aussiebilby]

Hi,

I am just wondering if anything has changed in the year or so since the last posting?

I have recently bought an E61i and I am seeing similar behaviour when I try synchronising with Outlook 2003. I have the latest PC suite installed.

To be more precise:
I can create a notes entry in the calendar item on my PC. It WILL sync to the E61i. But if I edit that field on the E61, it WILL NOT sync back to the PC.

Interestingly though, I can create a fresh calendar entry, put something in the description field and that will sync to the PC. I can edit that on the PC and it will sync back to the E61i. But if I then change it on the E61i it WILL NOT sync back to the PC.

Note that I can change other calendar attributes (eg the meeting time) and that always syncs correctly. It's just the notes that behave this way.


I get the same same behaviour for contacts. I can change someone's phone number on the PC or E61i and it will sync to the other. But changes to the notes field only sync from the PC to the E61i.


Lastly, the story is the same for Outlook notes.


My next step would be a remove/re-install in case something happened. (I used to be using Microsoft ActiveSync for my WM5 device - with the E61i replaced - so maybe there's something left over from that). But before I did that, I wanted to check to see if what I am seeing is expected (ie consistent with others).

Thanks