Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Nokia Software Updater unable to deal with proxy a...

Registered Member
Posts: 1

Nokia Software Updater unable to deal with proxy authentication

On my work computer I have to go through a proxy which requires authentication for any external web addresses. The software that came with my N82 seems unable to deal with this quite common configuration. I get the following message:

"There was a problem communicating with the Nokia Software Update Server Computer. Please verify your internet connection."

Is there another way I can install the Nseries PC suite? At the moment I have been forced to install a previous version :smileysad:
Please use plain text.
Advisor
Posts: 14

Re: Nokia Software Updater unable to deal with proxy authentication

[ Edited ]
If you're computer literate, you can work around that by using your own proxy... IE set up a local proxy that doesn't use authentication which will forward all queries to your company's proxy (this time using authentication).

Message Edited by mshook on 27-Aug-2008 12:48 PM
Please use plain text.
New Member
Posts: 3

Re: Nokia Software Updater unable to deal with proxy authentication

My networks requires authentication too. I use FF3 but IE is configured as well. When opening anything that connects to Internet, the network proxy ask our login/pass.


So, how i do that you said?
Please use plain text.