[axu89]

Im having problem updating my E55 software from 21.013 to 22.009.

Nokia Software Updater starts OK, recognizes phone OK, finds updates OK, but the software download wont go further than 9-13MB (total size is over 130MB). After reaching 9-13MB the download starts again 2 times and after that NSU tells me that it has tried 3 times and cannot download the software. I have now tried it maybe 10 times, and restarted PC 3 times and really starting to annoy me.

I have tried both Ovi Suite and Nokia Software Updater, both have the exact same problem. My internet connection is working perfectly.

Cant really figure out why it cant finish..

[hadimassa]

Could be firewall or (and) anti-virus issues. Set permissisions for NSU or turn off  during download.

[axu89]

I tried shutting down my firewall and disabling anti-virus but the same problem still persists.

I have Windows XP Pro SP2 and newest versions of the Nokia software..

I dont think there is way to download the update file manually anywhere?

[hadimassa]

There is a SP3 for XP. Did you try using Nokia PCSuite? If you use a memorycard, remove it before updating.

[axu89]

There seems to be no compatible PCSuite for E55 according to the Nokia website, just Ovi Suite. Strange?

Just tried removing the memory card and updating but its no help. Just 8~13MB get downloaded. Its related to Nokia Firmware Repository or the updating software; or the connection between. Thou my internet connection seems to work flawlessly. I have tried removing some temporary files related to this but it had no effect.

Oh, and I dont want SP3 for certain reasons

[axu89]

FFS.. It's hopeless. Just cant find help anywhere on this matter. Im giving up.

[sandy2410]

Hi axu89,

i had similar problem yesterday, neither NSU nor the Ovi suite was letting me install the new phone firmware. it used to start download and then give a message something like a internal error. Surpursingly I checked today morning, and the update got installed successfully.

This is what i followed.

Removed the memory card.

Backed up all my data using content copier.

Restored the device to original factory settings

Restarted the device and then connected through NSU.

Successfull installation of new firmware.

It seems that there was some problem with the nokia servers, which could not download the update completely. Prior to updaing the new firmware, I disabled the firewall and the antivirus. This seems to have worked out for me.

Cheers

Sandy