[eyke]

Hi, I can't seem to sync the contacts on my 6500c to Outlook Express(Windows Address Book) using CA-101 Data Cable and Nokia PC Sync.

I wanted to do a clean backup so I opened up Microsoft Works -> Windows Address Book (which is a shortcut to C:\Program Files\Outlook Express\wab.exe) and deleted all the contacts.

Then I did the sync and it was completed without any error messages but when I opened up Microsoft Works -> Windows Address Book, there were only the contacts (names only, numbers did not get sync'ed) that were created on the phone on the day itself.

I presume there must be a log somewhere that records what contacts have been sync'ed before and so Nokia PC Sync only copies new contacts over.

How do I get all my contacts in the phone copied over to Windows Address Book?

Thanks in advance.

---
PC Application was set to "Outlook Express(Windows Address Book)", "Synchronise the Default Windows Address Book" and direction was from phone to Outlook Express(Windows Address Book).

Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2

Nokia PC Suite:
Version 6.84.10.3

Connectivity Cable Drivers:
Version 6.84.4.0

PC Connectivity Solution:
Version 7.22.7.1

Microsoft Outlook:
Version 12.0
Build 1014

Message Edited by eyke on 05-Nov-200706:29 AM

[eyke]

The same problem occurs with PC Suite -> Contacts and Nokia Phone Browser, ie. only can see new contacts that have not been sync'ed before.

Have tried reinstalling PC Suite and changing the "identity" in Outlook Express, to no avail.

[manta]

You need to kind of "start over" the sync, meaning you connect phone, open PC Suite - PC Sync(Synchronise) - Settings - create new settings - select Windows Address Book ... and then sync.

Doing that all the contacts in your phone are synced to your (now empty) Windows Address Book

[android]

If all things being suggested fails, repeat what you have done clear outlook express then open it so it would have a template!

Go to thr advance setup in synch & do one way only(not two way, phone to PC only) & make the phone the one in resolving conflict!